FSQA Supervisor

Andrews Meat; City of Brisbane; On-site; AUD 100,000 - 125,000; Full time

Job summary

A leading meat processing company in Brisbane seeks a proactive Food Safety Quality Assurance Supervisor to support the Cold Stores Manager. This role involves leading a team, ensuring compliance with food safety regulations, and maintaining a positive workplace culture. The ideal candidate will possess strong leadership skills, an understanding of HACCP principles, and the ability to handle customer complaints effectively. Competitive salary and training opportunities provided.

Benefits

Competitive salary package + annual incentive bonus

Discounted products

Health insurance discounts

Ongoing training and career development opportunities

Qualifications

• Previous people management experience.
• Sound understanding of HACCP principles.
• Competent in customer complaint interrogation.
• Strong verbal and written communication skills.
• Demonstrated computer literacy in Excel, Word, and Outlook.

Responsibilities

• Lead FSQA Officers and ensure compliance with food safety regulations.
• Oversee the implementation of Approved Arrangement including HACCP.
• Manage audits and certifications.
• Ensure documentation and monitoring meet standards.

Skills

HACCP principles

Report writing

Customer complaint reduction strategies

Internal Audit Certificate

Problem-solving skills

Conflict resolution skills

Attention to detail

Computer literacy (Excel, Word, Outlook)

Leadership

Communication skills

Job description

About Us

JBS Australia, part of the global JBS business, is the largest and most respected meat and food processor in Australia with a strong portfolio of leading beef, lamb, pork, salmon and value-added products. Globally, JBS is the largest animal protein business and the largest food company in the world, with operations in North America, South America, Europe, Australia, and New Zealand.

Strategically located in Hemmant near the Port of Brisbane, the JBS Cold Store facility receives a high volume of truck and container loads of product from all the JBS sites around Australia, which are then re‑loaded for our domestic and international customer orders and readied for transport. Our Hemmant facility employs approximately 140 team members, operating 5 days per week.

Why work for JBS Australia?

• Competitive salary package + annual inventive bonus
• Heavily discounted JBS products
• Access to discounts with national retail partners
• Health insurance discounts with Bupa and Medibank
• Ongoing training and career development opportunities

About the Role

Our Hemmant Cold Stores leadership team is currently seeking a proactive Food Safety Quality Assurance (FSQA) Supervisor to join the business in a full‑time capacity. In this role, you’ll support the Cold Stores Manager by leading FSQA Officers and ensuring compliance with all food safety, legal, and licensing requirements.

You’ll oversee the implementation and maintenance of our Approved Arrangement (including HACCP), manage audits and certifications, and ensure documentation and monitoring processes meet regulatory and customer standards. This position requires strong leadership, attention to detail, and a commitment to building a capable team while maintaining a positive workplace culture.

About You

• Previous people management experience including developing and leading successful teams
• Sound knowledge and application of HACCP principles
• Competent in report writing covering such requirements as continuous improvement projects, correct action investigation reports
• Strong focus on customer compliant reduction strategies
• Competent in industry regulations and standards such as AUS-MEAT / MSA
• Understanding of The Department website e.g. ELMER, MICoR,
• Competent in customer complaint interrogation and trend analysis
• Internal Audit Certificate
• Demonstrated computer literacy in excel, word and outlook
• Ability to respond calmly in difficult situations whilst maintaining a strong customer service focus
• Strong verbal and written communication skills
• Excellent problem‑solving skills with an understanding of Root Cause Analysis
• Conflict and resolution skills including the ability to negotiate and deal with auditors
• Exceptional ability to prioritise and multi‑task
• Excellent attention to detail
• Ability to work in a fast‑paced environment

Interested? APPLY NOW!

If you have any queries regarding this opportunity, please contact Melinda Weir (Talent & Community Engagement Specialist) – [e-mail]