Fruit & Veg Dept Lead — Hands-on Leadership & Flexible Roster

Drake Supermarkets Pty Ltd; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Drakes Supermarkets in Toowoomba seeks a proactive store department leader with significant fresh food retail knowledge. You will tailor store service and product offers to local customers while driving a dynamic, hands-on team to excel in a competitive environment.

This role emphasizes strong cost control, rostering, merchandising and a deep understanding of gross profit. You will coach staff, ensure safety standards, and maintain excellent customer service across the department.

Qualifications

• Significant experience in fresh food retail.
• Experience in Fruit and Vegetable management is essential.
• Strong leadership and ability to manage a team.
• Solid cost control and ordering skills.
• Good understanding of gross profit calculations.
• Accurate rostering of staff.
• Hands-on approach with a go-getter attitude.
• Outstanding customer service focus.
• Excellent communication with staff and management.
• Ability to liaise with team and leadership.
• Strong merchandising flair.
• Proven performance management ability.
• Commitment to occupational health and safety standards.

Responsibilities

• Tailor store service and product offering to meet local customer needs.
• Lead and manage a team with a hands-on approach.
• Oversee ordering, cost control and stock levels.
• Maintain accurate gross profit calculations.
• Ensure accurate staff rostering and attendance.
• Demonstrate passion for customer service and leadership.
• Communicate effectively with management, staff and customers.
• Coach, train and develop team members.

Skills

Fresh food knowledge

Fruit & Veg management

Team leadership

Cost control

Gross profit understanding

Rostering

Hands-on attitude

Customer service

Communication

Merchandising

Performance management

OSH standards

Job description

Drakes Supermarkets in Toowoomba seeks a proactive store department leader with significant fresh food retail knowledge. You will tailor store service and product offers to local customers while driving a dynamic, hands-on team to excel in a competitive environment.

This role emphasizes strong cost control, rostering, merchandising and a deep understanding of gross profit. You will coach staff, ensure safety standards, and maintain excellent customer service across the department.