Front of House Leader — Elevate Guest Experience

Chargrill Charlie's; Inner West; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Zusammenfassung

Chargrill Charlie’s is seeking a Front of House Manager to lead a dynamic crew and ensure exceptional guest service. The role focuses on directing staff, maintaining high standards, and delivering value for money in a fast-paced environment.

Ideal candidates will have prior leadership experience within hospitality and a solid understanding of customer service, with proficiency in Microsoft Office to manage scheduling, reporting, and communications.

Qualifikationen

• Prior leadership team experience is required.
• Understanding of the hospitality industry is beneficial.
• Proficiency in Microsoft Office is helpful for shift reporting and scheduling.

Aufgaben

• Lead and delegate tasks to crew members to ensure smooth service.
• Provide exceptional guest service and handle complaints empathetically.
• Maintain store standards and contribute to ongoing improvements in operations.
• Lead people and performance in a fast-paced environment.

Kenntnisse

Leadership

Team management

Guest service

Communication

Problem solving

Tools

Microsoft Office

Jobbeschreibung

Chargrill Charlie’s is seeking a Front of House Manager to lead a dynamic crew and ensure exceptional guest service. The role focuses on directing staff, maintaining high standards, and delivering value for money in a fast-paced environment.

Ideal candidates will have prior leadership experience within hospitality and a solid understanding of customer service, with proficiency in Microsoft Office to manage scheduling, reporting, and communications.