Front of House Attendant

Herbert Smith Freehills; Council of the City of Sydney; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading legal firm in Sydney is seeking a polished and professional waiter with experience in premium service environments. You will coordinate meeting setups, provide exceptional service during events, and maintain high presentation standards. The ideal candidate will have experience in hospitality, RSA certification, and strong customer service skills. Join us to advance your career in a collaborative and dynamic environment.

Benefits

Holistic wellbeing fund

Home office allowance

Qualifications

• Previous experience in premium hospitality settings like boardrooms or hotels.
• Comfortable using Microsoft Outlook for communication.
• Committed to delivering outstanding customer service.

Responsibilities

• Coordinate with the Client Services Coordinator for meeting setups.
• Provide attentive waiter service during meetings and events.
• Ensure meeting rooms are cleared and cleaned after sessions.

Skills

Customer service focus

Teamwork skills

Silver Service techniques

Education

Current Responsible Service of Alcohol (RSA) certification

Tools

Microsoft Outlook

Job description

JOB DESCRIPTION

At Herbert Smith Freehills Kramer, our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why many are incredibly longstanding. And we enjoy breaking new ground, as we have for over 100 years.

We are where you need us to be. We are in the world's largest markets, key financial centres and major growth hubs. Our international footprint is extensive and committed.

We are at our best tackling complexity and navigating change. We work alongside you on demanding contentious matters, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, ESG, infrastructure and resources. And we're focused on areas of growth that affect every business across the world, including technology and digitalisation.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours.

Your goals. Our ambition.

The Opportunity

We are seeking a polished and professional waiter with experience in premium service environments to join our team in Sydney.

We’re looking for someone with a strong customer service focus, excellent teamwork skills, and a commitment to delivering high-quality experiences. If you’re looking to take your hospitality skills into a corporate setting this is the role for you!

What you’ll do

Coordinate with the Client Services Coordinator and servery team to confirm food, beverage, and room setup requirements for meetings and events

Monitor scheduled functions and services via the meeting room booking system, ensuring timely and accurate service delivery in line with established procedures

Provide attentive waiter service and basic audio-visual or video conferencing support during meetings and events

Ensure meeting rooms are promptly cleared, cleaned, and restocked after each session, maintaining a high standard of presentation

Restock meeting room equipment and consumables daily, ensuring correct stock rotation and maintenance of par levels

Assist with monitoring and ordering of consumables, and accurately record stock usage

Support occasional kitchen duties and assist with after-hours or off-site events as required

What you’ll bring

Previous experience in premium hospitality settings such as boardrooms, restaurants, or hotels, with a strong focus on professional table service

Proficient in Silver Service techniques and confident in delivering a high-end guest experience

Holds a current Responsible Service of Alcohol (RSA) certification

Comfortable using Microsoft Outlook for basic communication and scheduling tasks

Committed to delivering outstanding customer service with a friendly, professional, and proactive approach

Works well as part of a collaborative team, supporting colleagues to ensure smooth service delivery and a positive work environment.

What you can expect from us

We’re a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.

We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career : grow and help the firm grow with you.

We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.

We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.

For more benefits on offer such as our holistic wellbeing fund or home office allowance please .

Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm.

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.

Team

Office Operations

Working Pattern

Full time

Location

Sydney

Contract type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.