Fresh Service Manager: Lead a High-Performing Team

Woolworths Ltd.; Brisbane; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Paid parental leave

Grace Papers resources

Sonder App access

Flexible work

Job summary

Woolworths Group is recruiting for a Department Manager to lead a store department day-to-day, developing and coaching team members while driving customer satisfaction. This role sits within the Store Leadership Pathway, offering progression toward broader leadership opportunities and a strong focus on safe, efficient store operations.

You will oversee end-to-end department performance, ensuring hygiene, stock availability and a positive shopping experience for customers and colleagues alike,

Qualifications

• Proven experience leading a retail department or team.
• Strong focus on customer service and store standards.
• Ability to coach and develop team members.
• Experience working with store leadership teams.

Responsibilities

• Lead end-to-end department operations with a connected, high-performing team.
• Ensure consistent quality, hygiene and product availability across shifts.
• Collaborate with store leadership to deliver great customer experiences.

Skills

Customer engagement

Leadership

Safety focus

Team collaboration

Communication

Career development

Job description

Woolworths Group is recruiting for a Department Manager to lead a store department day-to-day, developing and coaching team members while driving customer satisfaction. This role sits within the Store Leadership Pathway, offering progression toward broader leadership opportunities and a strong focus on safe, efficient store operations.

You will oversee end-to-end department performance, ensuring hygiene, stock availability and a positive shopping experience for customers and colleagues alike,