Fraud & Scams Advisory Manager - Strategy & Risk

PwC; Sydney; Hybrid; AUD 170,000 - 260,000; Full time

Job summary

PwC Australia is seeking a Manager in Fraud & Scams Advisory to lead advisory engagements, assess fraud risk, and design prevention frameworks across clients in finance, technology, energy, and health sectors. You will collaborate with executive stakeholders to deliver practical, compliant solutions and strengthen fraud controls.

You’ll guide teams, provide insights on regulatory obligations, and develop outcomes for boards and senior leadership.

Qualifications

• 5-8+ years’ experience in customer fraud, scam prevention in a consulting, banking or regulatory environment.
• Strong understanding of customer fraud and scams risk management frameworks, regulations and controls.
• Direct experience delivering customer fraud and scam projects or programs.
• Strong stakeholder management and presentation skills.
• Experience with banking or financial services, payments and transaction fraud, and fraud analytics.

Responsibilities

• Lead fraud and scam risk advisory engagements from planning through to delivery.
• Conduct fraud and scam risk assessments, control reviews, and maturity assessments.
• Design target state fraud and scam prevention frameworks, governance models, and operating models.
• Support clients to implement fraud and scam prevention controls across customers, channels, and transaction environments.
• Lead independent reviews of fraud and scam management programs and remediation activities.
• Advise clients on regulatory obligations, industry best practices, and emerging fraud and scam threats.
• Develop executive and Board-level reporting, papers, and recommendations.
• Undertake root cause analysis of fraud and scam events and identify opportunities for sustainable control enhancement.
• Support organizations in responding to regulatory reforms and translating regulatory requirements into practical business actions.

Skills

Fraud risk management

Stakeholder management

Fraud analytics

Regulatory knowledge

Presentation skills

Education

CFE / CAMS / CAFS / CPA / CA certifications

Job description

PwC Australia is seeking a Manager in Fraud & Scams Advisory to lead advisory engagements, assess fraud risk, and design prevention frameworks across clients in finance, technology, energy, and health sectors. You will collaborate with executive stakeholders to deliver practical, compliant solutions and strengthen fraud controls.

You’ll guide teams, provide insights on regulatory obligations, and develop outcomes for boards and senior leadership.