Fraud Investigations Specialist — Hybrid (North Sydney)

Hollard Insurance; North Sydney Council; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A leading general insurer in Australia is seeking an Investigation Review Consultant for their North Sydney office. In this role, you will manage high-risk claims and conduct investigations into suspected fraud, ensuring compliance with legal requirements. The ideal candidate has a degree in Policing or a related field and at least 3 years of operational experience in investigations. This position offers a flexible hybrid work environment and a collaborative team setting.

Benefits

Flexible work environment

Collaborative team atmosphere

Commitment to diversity and inclusion

Qualifications

• Minimum of 3 years operational experience.
• Ability to demonstrate specialist skills in investigations.
• Experience handling broker-managed and direct claims.

Responsibilities

• Manage operational claims of suspected fraud and high-risk claims.
• Conduct investigations in accordance with regulatory requirements.
• Liaise with internal and external customers as investigations team front line.

Skills

Investigation competencies

Knowledge of general insurance product claim processes

Negotiation skills

Fraud detection expertise

Education

Bachelor’s degree in Policing or related field

Tools

Case management systems

Analysis tools

Reporting platforms

Job description

A leading general insurer in Australia is seeking an Investigation Review Consultant for their North Sydney office. In this role, you will manage high-risk claims and conduct investigations into suspected fraud, ensuring compliance with legal requirements. The ideal candidate has a degree in Policing or a related field and at least 3 years of operational experience in investigations. This position offers a flexible hybrid work environment and a collaborative team setting.