Forklift Service Technician

National Workforce Pty Ltd; Newcastle-Maitland; On-site; AUD 48,000 - 69,000; Full time

Benefits offered by this job

Permanent role

Company vehicle

Field & workshop

Modern diagnostics

Career progression

Supportive team

Job summary

National Workforce Pty Ltd is seeking a capable mechanic for a Newcastle operation focused on forklifts and material handling equipment. The role blends field service with workshop tasks, involving diagnostics, repairs and direct customer communication.

Trade-qualified technicians from mobile plant or automotive backgrounds with strong fault-finding skills and a safety-first mindset are encouraged to apply. A long-term career pathway is available in a supportive team.

Qualifications

• Trade-qualified technicians from mobile plant, heavy vehicle, light vehicle or auto-electrical backgrounds are encouraged to apply.
• Strong fault-finding skills and a safety-first approach are essential.

Responsibilities

• Service and maintain forklifts and material handling equipment.
• Diagnose mechanical and electrical faults and perform safe repairs.
• Update job documentation and communicate with customers.
• Respond to breakdowns and assess safety risks on site.
• Keep vehicle and tools in good condition and participate in on-call roster.

Skills

Mechanical trade

Fault finding

Customer communication

Independent work

Digital job systems

Safety awareness

Education

Trade qualification

Job description

We are partnering with an established material handling service provider that is expanding its Newcastle operation. This is an opportunity for a capable mechanic to join a supportive technical team, work across a broad range of equipment and build a long-term career in forklift and material handling service.

You do not need previous forklift dealership experience. Trade-qualified technicians from mobile plant, heavy vehicle, light vehicle or automotive electrical backgrounds are encouraged to apply if they bring strong fault-finding skills, a safety-first approach and the confidence to work directly with customers.

What's on Offer

• $35-$50 per hour + super.
• Permanent Newcastle role.
• Field service and workshop variety.
• Fully maintained service vehicle for field roles.
• Strong technical and leadership support.
• Work across multiple brands and industries.
• Modern diagnostics and mobile technology.
• Clear pathway to lead technician roles.

The Role

Working across customer sites and, where required, the Newcastle workshop, you will service, diagnose and repair forklifts and other material handling equipment. The role combines hands-on mechanical and electrical work with customer communication, job documentation and responsibility for managing work safely and efficiently.

Key Responsibilities

• Service and maintain forklifts.
• Diagnose mechanical and electrical faults.
• Complete safe, cost-effective repairs.
• Respond to Newcastle breakdowns.
• Spot extra work and safety issues.
• Keep customers informed.
• Update jobs through mobile systems.
• Assess risks and isolate unsafe equipment.
• Keep your vehicle, tools and work area sharp.
• Join the on-call roster when required.

About You

• Mechanical trade or strong relevant experience.
• Mobile plant, heavy vehicle, light vehicle or auto-electrical background.
• Sharp fault-finding skills.
• Confident working independently.
• Safety-first approach.
• Clear customer communication.
• Comfortable with digital job systems.
• Current driver licence.
• Forklift licence and White Card desirable.
• Positive, reliable and ready to grow.