Forklift Driver

IKEA Gruppe; Canberra; On-site; Confidential; Part time

Job summary

A leading home furnishing retailer is seeking a Fulfilment Operations Co-worker in Canberra, Australia. This permanent part-time role involves picking, packing, and ensuring the accuracy of customer orders. Candidates should have a forklift license, preferably with experience in driving high-reach forklifts. Join a team dedicated to creating a better everyday life for customers with various benefits and career opportunities.

Benefits

5 weeks Paid Annual Leave

Paid Parental Leave

15% Co-worker discount

Subsidised meals

Free Co-worker parking

24/7 Employee Assistance Program

Qualifications

• Availability to work a rotating roster with day and evening shifts.
• Ability to physically handle heavy and repetitive lifting.
• Passion for optimising fulfilment operations.

Responsibilities

• Picking, packing and checking products for customer orders.
• Handing out Click & Collect orders and solving delivery issues.
• Maintaining stock levels in the assigned area.

Skills

Forklift licence

High-reach forklift experience

Detail-oriented

Customer focus

Ability to work independently

Tools

Different types of forklifts

Warehouse management systems

Job description

Overview

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

What you need to know

• Working at IKEA has its benefits and rewards:

• $29.59 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• Rosters published 4 weeks in advance.
• 15% Co-worker discount
• Subsidised meals and complimentary drinks in our Co-worker restaurant
• Free uniforms provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
• 24/7 access to our Employee Assistance Program for health and wellbeing support

• Additional information:
• These roles are Permanent Part-time, 40hrs/fortnight
• The internal job title for this role is Fulfilment Operations co worker
• Applications close Friday 24th October 2025
• This role requires availability to work Monday to Sunday 6:00am to 9:00pm
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
• To be successful for this role, a forklift licence will be required and experience driving high-reach forklifts will be highly regarded

About this work area

As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:

• Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
• Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails.
• Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
• Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
• Using different types of forklifts and machines to complete fulfilment operations tasks.
• Storing, retrieving, replenishment and internal transportation of stock within the warehouse.
• Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts.

• As a Fulfilment Operations Co-worker you have:

• A Passion for optimising fulfilment operations, with an eye to detail.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
• Ability to collaborate yet also be able to work independently.
• An energetic approach as you will be on your feet all day.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment.
• A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.

We need people like you

At IKEA, work is so much more than a job. Come join us!