Food Services Assistant

Bon Secours Mercy Health; Woods Point; On-site; AUD 42,000 - 52,000; Full time

Job summary

Bon Secours Mercy Health in Australia is seeking a dedicated kitchen assistant to support meal preparation and dining services in our aged care facilities. You will follow dietary requirements, ensure hygiene, and interact with residents during meals.

This role involves working with chefs and kitchen staff, maintaining food safety standards, and assisting with dietary needs while contributing to a caring, patient-centred environment.

Qualifications

• Food handling certification or training relevant to local regulations.
• Previous experience in food service or kitchen environment, preferably in aged care.
• Understanding of nutritional requirements and dietary restrictions common in aged care.
• Good verbal communication with residents and staff.
• Ability to work collaboratively in a team.

Responsibilities

• Meal preparation and serving according to dietary requirements and resident preferences.
• Follow food safety protocols to maintain hygiene and prevent contamination.
• Engage with residents during mealtime, providing companionship and support.
• Clean and maintain kitchen and dining areas for a tidy environment.
• Assist with accommodating special dietary needs in collaboration with dietitians.
• Participate in training on food safety regulations and compliance standards.
• Collaborate with chefs and kitchen staff to ensure smooth operations.
• Gather feedback from residents about meal quality and preferences for improvement.

Skills

Food Handling Certification

Experience in food service

Knowledge of Dietary Needs

Communication Skills

Teamwork

Job description

Aug 7, 2026

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us as at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

• Meal Preparation: Assists in preparing and serving meals according to dietary requirements and resident preferences.
• Food Safety: Follows food safety protocols to ensure hygiene and prevent contamination.
• Resident Interaction: Engages with residents during mealtime, providing companionship and support.
• Cleaning Duties: Cleans and maintains kitchen and dining areas, ensuring a tidy environment.
• Assisting with Dietary Needs: Works with dietitians to accommodate special dietary needs and preferences.
• Training and Compliance: Participates in training on food safety regulations and compliance standards.
• Collaboration: Works closely with chefs and other kitchen staff to ensure smooth operations.
• Feedback Collection: Gathers feedback from residents about meal quality and preferences for improvement

What you’ll bring:

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Food Handling Certification: Completion of food safety training or certification, often required by local health regulations is desirable.
• Experience: Previous experience in food service or a kitchen environment, especially in aged care, is desirable.
• Knowledge of Dietary Needs: Understanding of nutritional requirements and dietary restrictions common in aged care.
• Communication Skills: Good verbal communication skills to interact effectively with residents and staff.
• Teamwork: Ability to work collaboratively in a team environment.

You will also be required to provide evidence of, or in the process of obtaining:

• NDIS clearance

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Bon Secours Mercy Health, one of the largest Catholic health care ministries, operates 48 hospitals and over 1,000 care sites across seven states and Ireland.