Food & Beverage Supervisor

Minor Hotels ANZ; Pokolbin; On-site; AUD 43,000 - 65,000; Full time

Benefits offered by this job

Career growth

Hotel deals

Global perks

Retail rewards

Experiences

Wellness support

Job summary

Minor Hotels’ Avani Cypress Lakes Resort is seeking a proactive Food & Beverage Team Leader to join on a full-time basis. You will lead a small F&B team, oversee breakfast, lunch, and dinner service, mentor staff, and ensure guest satisfaction with high-quality standards.

Responsibilities include rostering, shift coordination, and maintaining RSA and hygiene compliance while delivering exceptional guest experiences.

Qualifications

• Experience leading, coaching, or mentoring a hospitality team.
• Experience as F&B Attendant, Waiter/Waitress or Bartender.
• Current RSA (Responsible Service of Alcohol) certification.
• Reliable and flexible to work across a rotating roster.
• Professional presentation and strong communication skills.

Responsibilities

• Lead and support the F&B team to deliver high-quality service.
• Assist with guest orders and accommodate preferences.
• Demonstrate menu knowledge and upsell food and beverages.
• Oversee serving to maintain standards and guest satisfaction.
• Coach and mentor team members and provide training as needed.
• Assist with rostering, shift coordination and workflow planning.
• Ensure RSA, hygiene and WHS standards are met.
• Support management with reporting, stock management and service improvements.

Skills

Team leadership

Hospitality experience

Guest service

Communication skills

Education

RSA certification

Job description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Avani Cypress Lakes Resort are looking for an enthusiastic and service-driven Food & Beverage Team Leader to join our team on a full-time basis.

This role is essential in supporting the smooth operation of our food and beverage outlets while leading a small team to deliver exceptional guest experiences. The successful candidate will oversee daily service, mentor team members, and ensure all service standards are met across breakfast, lunch, and dinner shifts.

Key Responsibilities Include

• Lead and support the F&B team to ensure professional, efficient, & high-quality service.
• Assist with taking guest orders accurately and ensuring guest preferences are accommodated.
• Demonstrate menu knowledge and confidently recommend food and beverage options to guests.
• Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.
• Deliver exceptional customer service and resolve guest concerns promptly.
• Coach and mentor team members, providing guidance, support, and training as required.
• Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.
• Ensure compliance with RSA, hygiene, and workplace health and safety standards.
• Support management with reporting, stock management, and service improvement initiatives.

Shift Details (subject to change)

• Breakfast, lunch, and dinner shifts
• Rotating roster across Monday through Sunday
• Split shifts may be required on some days

Hourly Rates (excluding superannuation)

Monday - Friday: $31.30 per hour

Saturday: $39.13 per hour

Sunday: $46.95 per hour

Qualifications

Successful candidates will have:

• Demonstrated experience leading, coaching, or mentoring a team in a hospitality environment.
• Previous experience as a Food & Beverage Attendant, Waiter/Waitress or Bartender.
• Current RSA (Responsible Service of Alcohol) certification.
• Warm, approachable demeanour with a positive attitude.
• Proven ability to deliver high-quality guest service consistently.
• Professional presentation and strong communication skills.
• Reliability and flexibility to work across a rotating roster, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth:Learning and developmentprograms to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks:International accommodation discounts across our hotel brands.
• Retail Rewards: Cashbackand discountsat 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance:Exclusive health insurance offers and workplace banking benefits.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.