Food & Beverage Attendant

Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Career growth

Accommodation discounts

Health insurance discounts

Employee assistance program

Job summary

Veriu Group in Brisbane is seeking friendly café team members for Jak & Hill, a busy on-site venue. You will take orders, serve coffee, prep food, and help keep the café clean during breakfast and lunch shifts.

The role requires customer service experience, flexible weekend shifts, RSA certificate, and Australian working rights; you’ll join a supportive team with pathways for growth and opportunities across our growing hotel network.

Qualifications

• Experience in a customer service role.
• Ability to work in a fast-paced cafe environment.
• Flexible with shifts, including weekends and public holidays.

Responsibilities

• Provide friendly and efficient customer service.
• Take orders and process payments.
• Prepare and serve coffee, drinks and food.
• Clear and reset tables.
• Maintain a clean and organised cafe.
• Assist with basic food preparation when required.
• Support the team during busy breakfast and lunch periods.
• Provide room service and assist hotel guests as needed.

Skills

Customer service

Teamwork

Flexibility

Ownership mindset

Education

RSA certificate

Job description

Introduction

We are Veriu Group (pronounced 'Very You')!

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can’t be found in a guidebook, and to help people discover the true experience of a place.

Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means we’re well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.

Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.

Now is the perfect time for like-minded people to join our expansion journey. If you’re looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you - you’ve found us and we can’t wait to hear from you!

To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/

Welcome to Jak & Hill

Responsibilities

• Providing friendly and efficient customer service
• Taking orders and processing payments
• Preparing and serving coffee, drinks and food
• Clearing and resetting tables
• Maintaining a clean and organised café
• Assisting with basic food preparation when required
• Supporting the team during busy breakfast and lunch periods
• Providing room service and assisting with hotel guest requests when required

Benefits

• National career growth opportunities
• Accelerated development in a variety of hotel management or corporate areas
• Comprehensive onboarding & ongoing support
• The chance to join our Fast-Track Hotel Management Development program
• Genuine flexibility and job security
• High performing culture that values relationships & individuality, where our leadership know you by name
• Generous referral bonuses when you refer your friends to work with us (up to $1000)
• Discounts on accommodation across our network
• Discounts on private health insurance
• Access to our Employee Assistance Program

Skills and Experiences

About You

We work in a fast-paced environment where no day is the same, so we’re looking for people who are adaptable, enjoy variety and operate with an ownership mindset.

The successful person must have:

• Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
• Responsible Service of Alcohol Certificate (or be able to obtain before starting)
• Flexibility to work at variety of shifts throughout the week, including weekends and public holidays on rotation with other team members
• Ability to work as a team & also independently
• Experience in a customer service role