Food and Beverage Attendant - Queens Beach Hotel

ALH Hotels; Whitsunday Regional; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Exclusive ALH Hotels discount card

Endeavour Wellbeing Support (EAP)

Job summary

Queens Beach Hotel, part of ALH Hotels, is seeking a Food & Beverage Attendant to welcome guests on the floor and elevate dining and bar experiences with warmth and enthusiasm.

You will guide menus, upsell recommendations, and collaborate with the team to uphold top standards in a lively pub setting, while ensuring safety and compliance.

Qualifications

• This is a hands-on role with manual handling and lifting.
• RSA certificate is required and flexible availability.
• Some gaming experience or willingness to learn is an asset.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to guests to enhance their experience.
• Deliver top-notch customer service and keep interactions enjoyable.
• Work from first pour to close, maintaining high standards and a memorable experience.
• Assist the gaming and wagering team when needed and legally able.

Job description

About The Role

Food & Beverage Attendant | Queens Beach Hotel

We're searching high and low for a true 'people person' with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A Day In The Life Of a F&B Attendant

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able.

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You're a natural at making people feel welcome and have a knack for the little details.
• You're a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.