Food and Beverage Attendant - Glenmore Tavern

ALH Hotels; Rockhampton Regional; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Career growth within ALH Hotels

Exclusive discount card for ALH Hotels

Discounts at Woolworths/BIG W via Ende

Endeavour Wellbeing Support

Job summary

ALH Hotels’ Glenmore Tavern is hiring a Food & Beverage Attendant to join the front-of-house team. You’ll be the face of the floor, engaging guests with warmth, recommending meals and drinks, and delivering memorable service throughout shifts.

With a hands-on role that includes physical tasks, you’ll support the gaming/wagering area when required and uphold high standards of hospitality. RSA cert and flexible availability are essential.

Qualifications

• Experience in hospitality service is preferred.
• Strong communication and guest-relations skills.
• Willingness to assist gaming/wagering team when required.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to guests to enhance their experience.
• Deliver top‑notch customer service during all guest interactions.
• Assist the gaming and wagering team when needed and legally able.

Skills

Customer service

People skills

Team player

Education

RSA certificate

Job description

Food and Beverage Attendant - Glenmore Tavern

Food & Beverage Attendant | Glenmore Tavern

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA certificate and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

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