Food and Beverage Attendant - Dublin Docks Tavern

ALH Hotels; Gold Coast City; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Discount card for ALH Hotels

Discounts at Woolworths/WIG panels

Endeavour Wellbeing Support

Job summary

ALH Hotels is seeking a friendly Food and Beverage Attendant for Dublin Docks Tavern. You will greet guests, take orders, and help deliver a memorable dining and drinking experience in a busy pub setting.

You will work as part of a team, share recommendations, and maintain high service standards from first pour to close. A current RSA certificate and flexible availability are required.

Qualifications

• This is a hands-on role with physical tasks (lifting, moving stock, deliveries).
• Strong guest-facing communication and a friendly, proactive approach.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to enhance guest experience.
• Deliver top-notch customer service with an upbeat, fun attitude.
• Assist gaming and wagering team when needed and legally able.

Skills

People skills

Team player

Flexible availability

Customer service

Education

RSA certificate

Job description

Food and Beverage Attendant - Dublin Docks Tavern

Food & Beverage Attendant | Dublin Docks Tavern

We're searching high and low for a true 'people person' with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You're a natural at making people feel welcome and have a knack for the little details.

You're a team player who is motivated to create magic for both guests and teammates.

You have a current RSA certificate and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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