Food and Beverage Attendant - Deer Park Hotel

Endeavour Group; Melbourne; Hybrid; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Discount card for ALH Hotels & Endeav 

Woolworths/Woolies discounts

Wellbeing support (EAP)

Job summary

Deer Park Hotel, part of the Endeavour Group family, is seeking a friendly Food & Beverage Attendant. You will be the face of the floor, greeting guests, recommending meals and drinks, and delivering memorable service across shifts.

Ideal candidates hold an RSA, are team players and flexible with availability. You’ll work in a lively venue, with opportunities to learn about gaming operations when appropriate.

Qualifications

• RSA certificate required.
• You are a people person who makes guests feel welcome.
• Team-oriented with flexible availability.
• Able to perform physical tasks and lifting.
• Gaming experience or willingness to learn is a plus.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Share passion for our products and recommend meals or drinks to guests.
• Deliver top-notch customer service and make interactions fun.
• Maintain high service standards from opening to close.
• Assist the gaming and wagering team when required and legally able.

Skills

RSA certificate

People skills

Team player

Flexible availability

Physical strength

Job description

Food & Beverage Attendant | Deer Park Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

• Deliver top-notch customer service and make every interaction fun and memorable.

• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.

• You’re a team player who is motivated to create magic for both guests and teammates.

• You have a current RSA certificate and flexible availability.

• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you’ll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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