Floor staff / Waiters / Runners - Shell House

The Point; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Career development

Flexible scheduling

Dynamic team environment

Ongoing training

Staff discounts

Job summary

The Point is hiring at Shell House in Sydney's CBD for enthusiastic hospitality staff. Join a fast-paced, collaborative team delivering outstanding guest experiences and wine service excellence.

Candidates should show a friendly, professional demeanor, strong communication, and flexibility to work day, evening, and night shifts in a high-volume environment.

Qualifications

• Exceptional customer service skills with a commitment to guest experiences.
• Experience in a Hatted restaurant is preferable.
• Strong team collaboration abilities and willingness to support colleagues.
• Excellent verbal and written communication skills.
• Positive attitude and professional demeanor in all interactions.
• Flexibility to work day and night shift patterns as business demands.
• Availability to work evening hours and during peak service periods.
• Ability to thrive in busy, high-volume service environments.

Responsibilities

• Provide exceptional guest service in a fast-paced hospitality setting.
• Collaborate with team to ensure smooth service and guest satisfaction.
• Assist colleagues during peak service periods and busy shifts.
• Maintain professional demeanor and effective communication with guests.

Skills

Exceptional customer service

Team collaboration

Verbal and written communication

Positive attitude

Flexible scheduling

Availability for evenings

Ability to work under pressure

Job description

Ready to elevate your hospitality career? We're on the hunt for passionate, dedicated individuals to join our vibrant team at Shell House, our award-winning establishment in Sydney's CBD.

Whether you're an experienced section waiter looking for your next challenge or a food service attendant ready to shine, we've got exciting opportunities waiting for you.

Join us in a fast-paced, collaborative environment with a professional team!

Key Requirements

• Exceptional customer service skills with a commitment to delivering outstanding guest experiences
• Experience in Hatted restaurant is preferable
• Strong team collaboration abilities and willingness to support colleagues
• Excellent verbal and written communication skills
• Positive attitude and professional demeanor in all interactions
• Flexibility to work day and night shift patterns as business demands require
• Availability to work evening hours and during peak service periods
• Ability to thrive in busy, high-volume service environments

What We Offer

• Opportunities for career advancement and professional development
• Flexible scheduling to accommodate work-life balance
• Dynamic work environment with experienced team members
• Ongoing training and skill enhancement programs

Ideal Candidate Profile

You're someone who lights up when talking about hospitality and wine service, and you've got that special ability to stay cool under pressure when the dinner rush hits.

You're a natural collaborator who knows when to jump in and help, but you're also not afraid to take the lead when the moment calls for it. Your infectious positive energy and polished professionalism don't just make our team stronger, they create memorable experiences that keep our guests coming back for more.

We're looking for the kind of people who bring their A-game every single day, who see reliability as a superpower, and who believe that excellence isn't just a goal - it's a way of life.

If you're ready to join a great team then this is your moment! Don't let this exciting opportunity pass you by.

THE POINT

Shell House is proudly part of The Point, a premier hospitality group opererating restaurants, bars & pubs in Sydney and regional NSW. When you join The Point, you become part of a business that genuinely invests in its people and believes in long-term careers, not just jobs.

Staff benefits include:

• Ongoing Learning & Developmentprograms
• A staff rewards program
• Staff discountsacross all of The Point venues
• A staff referral program
• Genuine career development and progression opportunities