Flexible Retail Team Member - Customer Care

BIG W; Hervey Bay; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Robust rewards program

Parental Leave provisions

Study Leave

Sports Representation Leave

Job summary

BIG W is looking for team members to deliver outstanding customer experiences across our busy stores. You will help customers find products, assist with stocking, packing online orders, and ensure a smooth checkout while delivering a friendly and efficient service.

Join a supportive, diverse team with opportunities for development, flexible schedules, and a pathway to grow within the Woolworths Group network.

Qualifications

• Genuine love for retail with a passion for great customer service.
• A team player that is flexible to work across all departments and tasks.
• Agile and adaptable to change.
• Reliable and willing to work a flexible roster which may include evenings and late nights across the 7 days of the week.

Responsibilities

• Help customers find products and provide a quick, easy checkout experience.
• Assist in email? no, ignore; packing orders in online hubs and stock replenishment.
• Support across departments to ensure shelves are well presented and easy to shop.

Skills

Customer service

Team player

Flexible roster

Adaptability

Tools

POS system

Job description

BIG W is looking for team members to deliver outstanding customer experiences across our busy stores. You will help customers find products, assist with stocking, packing online orders, and ensure a smooth checkout while delivering a friendly and efficient service.

Join a supportive, diverse team with opportunities for development, flexible schedules, and a pathway to grow within the Woolworths Group network.