Flexible Fitness Coach & Member Experience Lead

Aquatic Leisure; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

City of Kingston is seeking a Health and Wellbeing Coordinator to support member enquiries, coaching, and routine shift tasks. The role emphasizes respectful service, clear communication, and reliable handovers to support colleagues in a collaborative environment.

Our values include making a difference, showing care and respect, taking pride in work, and working better together. Applicants must have Fitness qualifications and the right to work in Australia.

Qualifications

• Demonstrated customer service and communication abilities.
• Experience coordinating coaching and routine tasks during shifts.
• Ability to hand over responsibilities reliably to colleagues.

Responsibilities

• Respectful customer service, clear communication and a constructive approach to member enquiries and feedback.
• Ability to manage coaching, enquiries and routine tasks during a shift, while supporting colleagues through reliable handovers and shared responsibilities.

Skills

Customer service

Clear communication

Shift coordination

Team support

Education

Certificate III in Fitness

Certificate IV in Fitness

Current CPR Certificate

Job description

City of Kingston is seeking a Health and Wellbeing Coordinator to support member enquiries, coaching, and routine shift tasks. The role emphasizes respectful service, clear communication, and reliable handovers to support colleagues in a collaborative environment.

Our values include making a difference, showing care and respect, taking pride in work, and working better together. Applicants must have Fitness qualifications and the right to work in Australia.