Flexible Casual Rural Retail Associate

Norco Co-operative Ltd; Dungog; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

Employee recognition

EAP support

Job summary

Norco is seeking a Merchandise Salesperson for our Dungog store to deliver friendly, knowledgeable customer service and assist with rural product needs.

This casual role offers shifts on an as-needed basis, with opportunities to learn and grow within a 100% Australian, farmer-owned dairy co-operative. Join a supportive team and benefit from staff discounts and recognition programs.

Qualifications

• Customer service passion and experience in retail/warehousing.
• Strong communication and a positive attitude.
• Interest in agriculture and rural products.
• Forklift licence or willingness to obtain one.
• HV licence highly regarded.
• Proficient with POS systems and Microsoft apps.

Responsibilities

• Assist customers with rural product needs and process sales transactions.
• Merchandise the store to a high standard.
• Assist with stock receipting, replenishment, dispatch and stocktakes.
• Safely operate a forklift and handle products.
• Load customer vehicles and deliver products when required.
• Prepare customer quotes and respond to product enquiries.
• Collaborate with teammates to support daily store operations.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Safety mindset

Willingness to learn

Manual handling

Tools

POS systems

Microsoft applications

Forklift operation

HV licence

Job description

Looking for Flexible Casual Work? Join Our Dungog Team as a Merchandise Salesperson!

• Join Australia's only 100% Australian, farmer-owned Dairy Co-operative.
• Be part of a friendly, supportive and hardworking team.
• Flexible casual role with a competitive hourly rate.

About You

Do you enjoy a hands-on role where no two days are the same? Are you passionate about customer service and enjoy working as part of a friendly and supportive team?

If so, a casual position in our Dungog Norco AgriSolutions retail store could be right for you.

This role is ideal for someone looking for flexible casual work, with shifts offered on an as-needed basis to support our busy retail store.

Your Day-to-Day Activities May Include:

• Assisting customers with their rural product needs, providing friendly customer service and processing sales transactions.
• Merchandising and presenting the store to a high standard.
• Assisting with stock receipting, replenishment, dispatch and stocktakes.
• Safely operating a forklift and handling products.
• Loading customer vehicles.
• Delivering products to customers when required.
• Preparing customer quotes and assisting with product enquiries.
• Working closely with your teammates to support the day-to-day operation of the store.

What We're Looking For:

• Driver's licence essential.
• Forklift licence, or willingness to obtain one.
• Availability to work a variety of shifts, including weekdays and Saturdays, as required.
• HV licence highly regarded.
• A genuine interest in agriculture, rural products and customer service.
• Experience in retail, warehousing, customer service or a similar hands-on environment.
• Strong communication skills and a positive attitude.
• A willingness to learn and work as part of a small, supportive team.
• Sound computer skills, including POS systems and Microsoft applications.
• Physically fit and comfortable performing manual handling and lifting tasks.
• A strong commitment to safety and safe work practices.
• Knowledge of livestock, pasture, farming inputs or the rural sector would be advantageous.

Why Join the Team at Norco?

• Work for a 100% Australian dairy farmer-owned co-operative.
• Be part of a friendly, supportive and hardworking team.
• Enjoy a competitive hourly rate.
• Flexible casual work to support our retail operations.
• Access staff discounts, employee recognition and reward programs, EAP support and more.

How to Apply

If your values align with ours ofConnection, Agility, Diversity andAuthenticity, and you're ready to be part of a team dedicated to delivering great outcomes for our customers and communities, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining your suitability for the role.

As part of our pre-employment process, the successful candidate will be required to undergo a police check and pre-employment medical, including a drug and alcohol test.

At Norco, we are committed to building a diverse and inclusive workforce to create better outcomes for all.

About Norco

Norco is Australia's oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we're built from the ground up by the people who work the land. With two key arms, DairyFoods and AgriSolutions, we're here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

About Norco AgriSolutions

Norco AgriSolutions has been serving customers since 1948 with stores across NSW and QLD, Animal Nutrition mills and an in-house commodity trading team. We are proud to provide our customers with competitive, convenient and trusted business solutions that help add value to their businesses. Whether our customers are growing, breeding, or looking for general or more specific technical advice, our in-store and field teams are there to help with their knowledge and expertise.