Financial Counsellor

Cafs; Ballarat; On-site; AUD 100,000 - 106,000; Part time

Job summary

A community service organisation in Ballarat seeks a passionate Financial Counsellor to provide financial counselling services. The role includes assessing client needs and offering support to enhance their financial situations. Candidates should have a Diploma of Financial Counselling or be working toward it, with previous experience in a similar field. The position offers ongoing part-time work with a competitive salary plus benefits in an inclusive workplace fostering diversity.

Benefits

Above award entitlements

Professional development opportunities

Salary packaging options

Supportive and inclusive teams

Qualifications

• Experience working in counselling or a similar field.
• Ability to work effectively in a dynamic environment.
• Motivated and passionate individual.

Responsibilities

• Provide sessional and extended casework financial counselling services.
• Assess factors contributing to clients' financial hardship.
• Provide information, options, support, referral, and advocacy.

Skills

Diploma of Financial Counselling or working towards

Previous experience in a related field

Ability to enhance quality practices

Ability to deliver financial counselling service

Eligibility for membership of FCVic

Education

Diploma of Financial Counselling

Job description

You are applying for the position of Financial Counsellor with Cafs. Please fill in your details below to submit an application for this position. Please note the red asterisked fields are mandatory.

This position is located in: Lydiard Street Office - Ballarat

Close date: Sun, 18 Jan 2026 at 11:59pm

We care. Together we are the difference.

• 0.7EFT Part Time, Ongoing
• Ballarat Location
• Salary Range: $100,941 – $105,504 (pro rata) + 12% superannuation + salary packaging
• Award-winning inclusive employer

Our Opportunity

Are passionate about supporting people experiencing financial difficulty? Join Cafs, a values-driven organisation as our newest Financial Counsellor within our Financial Counselling and Gambler’s Help Team. In this role you will deliver financial counselling services, providing sessional and extended casework. Our Financial Counsellors are responsible for assessing factors contributing to financial hardship and for providing relevant information, options, support, referral and advocacy to help individuals and families.

About You

We are looking for a motivated and passionate individual with previous experience working in counselling or similar field. You will thrive in a dynamic environment, excited to empower our clients to actively manage their situation and deliver timely, high quality services.

Skills & Attributes

• Diploma of Financial Counselling or working towards with a requirement to complete within two years.
• Previous experience in a related field eg; case management or client related work
• Ability to contribute to the enhancement of quality practices and ensure that own work meets quality requirements
• Ability to deliver the financial counselling service in accordance with Program and Operational Guidelines
• Must be eligible for membership of FCVic

Our Organisation

Cafs (Child and Family Services Ballarat) is an independent community service organisation based in Ballarat for over 160 years. We provide over 50 programs across a range of service areas, supporting communities across the Central Highlands. Our practice is underpinned by Trust Based Relationship Intervention (TBRI®) and guided by our values of Respect, Innovation, Collaboration, Kindness and Integrity.

What We Offer

• Inclusive, supportive, and innovative teams
• Above award entitlements, including 3 days paid Christmas leave
• Professional development and growth opportunities
• Salary packaging options up to $15,900 plus meals and entertainment

Interested?

We would love to hear from you, to find out more about this opportunity contact Rebecca Pilven, Acting Manager Client Services & Community or Stacey Brownhill, People & EngagementBusiness Partner on 03 5337 3333

To Apply :

Visit https://cafs.org.au/positions-available/ and select apply now.

Applications will be received until 18 January 2026. Please note that applications may be reviewed as they are received, and applicants may be contacted for interview prior to the closing date.

All applicants must be eligible to work in Australia and employment will be subject to satisfactory Police and Working With Children Checks.

Our Commitment

Inclusion and diversity are at the heart of everything we do at Cafs. We welcome applications from all people, especially Aboriginal & Torres Strait Islanders, people with disabilities, the LGBTIQA+ community, and those from culturally and linguistically diverse backgrounds.

Supporting your application

Our recruitment process includes 1-2 panel discussions. Some questions may be provided in advance. For adjustments or support, contact [e-mail]