FINANCE AND INSURANCE MANAGER

Trinity Motors; Cairns Regional; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Commission scheme

Financier training

Career advancement

Full-time security

Collaborative team environment

Friendly team culture

Job summary

Trinity Auto Group in tropical Cairns – North Queensland, part of the Tony White Group, seeks a dedicated Motor Dealer Finance and Insurance Manager to join a committed, professional team.

You will engage with customers to tailor finance, insurance, and warranty options, package loan applications, and liaise with lenders to secure approvals, while ensuring compliant documentation and accuracy.

Qualifications

• Experience in motor dealer finance and insurance or similar role.
• Willingness to work hard and develop as a team member.
• Strong customer service and interpersonal skills.
• Immaculate and professional presentation.

Responsibilities

• Interact with customers seeking vehicle finance, insurance, and warranty services.
• Present financing options to match customer needs.
• Package loan applications with required documents and present to lenders for approval.
• Prepare and package documents for loan execution, arrange signatures, payouts, and insurance cover.
• Prepare policy remittance and sales reports for finance/insurance providers and management.
• Maintain accurate database and ensure compliance with legislative requirements.
• Complete month-end summaries and plan corrective actions for upcoming month.
• Develop and retain customers through appropriate product offers and ethical sales techniques.

Skills

Customer service

Interpersonal skills

Professional presentation

Computer literacy

Tools

Microsoft Office

Job description

With experienced & supportive management integrated into a committed and professional team, we have an outstanding opportunity for a Motor Dealer Finance and Insurance Manager.

ABOUT THE ROLE:

As part of the Tony White Group, the Trinity Auto Group is the largest automotive group in tropical Cairns – North Queensland. With the strong appeal of many desirable brands and enthusiastic and motivated staff, we require a passionate and dedicated professional who can add value and build lasting relationships with customers.

Prior experience as a Motor Dealer Finance and Insurance Manager would be preferred however experience in a similar role would be considered. A willingness to work hard and develop as a integral team member is absolutely vital.

RESPONSIBILITIES:

Positively interacting with customers who are seeking vehicle finance, insurance, and warranty services;

Working with customers to establish their needs and presenting financing options to individually suit their requirements;

Packaging loan applications with the required supporting documents and presenting to these to a suitable lender to secure an approval;

Accurately producing, printing, and packaging the required documents for loan execution and then arranging customer signatures, payouts, and insurance cover;

Preparing policy remittance and sales reports to the appropriate finance and insurance providers, and to dealership management;

Responsibility for document retention, accurate database updating, and information storage to meet legislative requirements;

Completing the month-end summary recording results against objectives and planning corrective actions for the month ahead;

Maintaining and developing existing and new customers through appropriate product offers and ethical sales techniques to maximise quality of service, business growth, and customer satisfaction

Communicating, liaising, and negotiating internally and externally using collaboration to facilitate the development of profitable business and sustainable relationships

SKILLS & EXPERIENCE:

High level of computer literacy with experience in a range Microsoft Office programs, and Financier and Insurer IT interfaces;

Understanding and complying with Local, State, and National government reporting requirements, ASIC, and GST and taxation obligations

Exceptional interpersonal and customer service skills

Immaculate and professional presentation

BENEFITS:

Generous remuneration, including an attractive commission scheme

Financiers' training courses and achievement certification

Significant opportunities for career advancement

A permanent full-time position with the financial security of a substantial, well-established company

A collaborative team environment that values excellence and is committed to customer care

A friendly-family environment where lasting relationships are valued

PLEASE NOTE:

We conduct reference checking, pre-employment medicals & AFP Criminal record checks.

Only short-listed applicants will be contacted.

Applicants who do not have the required skills and/or experience will not be considered.

Applicants must be physically in Australia and must be an Australian or New Zealand citizen, or hold a permanent residency visa.

We are an equal opportunity employer, supporting gender equality, and workplace diversity.

For additional information about us, please go to: www.tonywhitegroup.com.au