Field Service Technician - Gates, Doors and Docks

Pinstripe Recruitment; Brisbane; On-site; AUD 55,000 - 69,000; Full time

Benefits offered by this job

Company vehicle

Overtime pay

Full-time position

Job summary

Pinstripe Recruitment is seeking a Field Service Technician based in Brisbane to service loading dock equipment, roller doors and automatic gates across South East Queensland and Northern NSW. You will diagnose faults, perform maintenance, and log reports via a mobile app.

The role requires an electrical qualification and mechanical aptitude, with travel and on-site problem solving a key part of the job. A company vehicle is provided.

Qualifications

• Licensed electrician with field experience.
• Experience with loading dock equipment, roller doors or automated gates.
• Willing to travel across SEQ and northern NSW.

Responsibilities

• Diagnose, repair and service loading dock equipment, automatic gates and roller doors.
• Perform preventative maintenance and equipment audits.
• Install and commission new equipment.
• Log reports using an app-based system.
• Prepare clear service reports and provide site assessments.
• Uphold safety standards and company procedures.
• Maintain professional relationships with colleagues, clients and stakeholders.

Skills

Electrical troubleshooting

Gate automation

Access control systems

Mechanical aptitude

Welding

Hydraulic knowledge

Independent work

Customer service

Communication

Education

Electrical license

Tools

App-based reporting system

Job description

We're looking for a Field Service Technician who ideally has experience in loading dock equipment, roller doors, automatic gates or similar/relative industrial equipment. licensed Electrician to join our team. This is a mobile role where you'll service equipment on-site, troubleshoot electrical/mechanical faults, ensuring their clients' operations continue to run smoothly.

Reporting to the National Field Service Manager, you will be working as a Field Service Technician based in Brisbane and working across South East Queensland and Northern NSW, you will be responsible for diagnosing, repairing, and servicing:

• Loading dock equipment, automatic gates, and roller doors


• Performing preventative maintenance and equipment audits


• Installation & commissioning of new equipment


• Utilising app-based system to log reports and documentation


• Conducting site assessments and providing clear service reports


• Upholding site safety standards and company procedures


• Maintaining professional relationships with colleagues, clients, and stakeholders

What we're looking for and to be successful in this role you will require:

• Mechanical aptitude - welding and hydraulic knowledge is a distinct advantage


• Electrical troubleshooting experience (an electrical qualification would be looked upon favourably)


• Either have experience in gate automation or access control systems


• Enjoy the mechanical side of things as much as the electrical


• Ability to work independently and think on your feet


• Excellent communication and customer service skills


• Be detail-oriented with a focus on quality and safety


• Willing to travel across SEQ and northern NSW (occasional overnight stays)

If you are an experienced Automatic Door or Gate Technician looking to join a company who provides:

• Competitive hourly pay + overtime and call out penalty rates


• Company vehicle and mobile phone


• Full-time, stable opportunity within a growing industry


• Ongoing training and support