Field Service Technician

Onsite Rental Group; Cockburn; On-site; AUD 55,000 - 83,000; Full time

Benefits offered by this job

Competitive hourly rate + TOT Vehicle

Tool Allowances

Profit Share Plan

Technical training opportunities

Employee benefits program

Career development opportunities

Commitment to diversity

Job summary

Onsite Rental Group is seeking a Field Service Technician to join our Perth South Branch in Kwinana on a permanent, full-time basis. You will service, repair and inspect a diverse range of equipment on customer sites and in the workshop, ensuring safety and quality standards are met.

Reporting to the Branch Manager, you will log service work, track parts, and build strong relationships with customers while maintaining a strong commitment to safety and on-call commitments.

Qualifications

• Mechanical trade qualification is required.
• Current driver’s licence is required.
• Strong diagnostic, fault finding and problem-solving skills.
• Great communication skills with a strong customer service focus.
• Ability to work unsupervised in field.
• Willingness to participate in on-call roster.

Responsibilities

• Carry out mechanical inspection, servicing and repairs across our product range in field (and in workshop as required).
• Ensure jobs are logged in our service module and all paperwork is completed daily.
• Monitor and record parts usage.
• Build and maintain strong working relationships with our customers.

Skills

Diagnostic skills

Customer service

Field work

On-call readiness

Problem solving

Education

Mechanical trade qualification

Job description

Introduction

Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision - together we grow.

Description

About The Role

We are looking for a Field Service Technician to join our team in at the Perth South Branch in Kwinana on a permanent, full-time basis.

Reporting to the Branch Manager, the role is responsible for maintaining Onsite assets on our customer sites.

Role

Working across our diverse product range including access equipment, compaction, materials handling, power generation, lighting, excavation, earthmoving, pumps and more, your role will be to:

• Carry out mechanical inspection, servicing and repairs across our product range in field (and in workshop as required)
• Ensure jobs are logged in our service module and all paperwork is completed daily
• Monitor and record parts usage
• Build and maintain strong working relationships with our customers

Skills And Experience

Along with a positive attitude & high regard for safety, our ideal candidate will have:

• A mechanical trade qualification
• Current driver's licence
• Sound diagnostic, fault finding and problem-solving skills
• Great communication skills with a strong customer service focus
• Ability to work unsupervised in field
• Ability to participate in on-call roster

Benefits And Perks

• Competitive hourly rate + TOT Vehicle + Tool Allowances
• Inclusion in Profit Share Plan
• Opportunity to work across a diverse range of equipment from leading brands
• Ongoing access to technical training opportunities
• Dedicated employee benefits to support your physical, mental and financial wellbeing, such as our Employee Assistance Program, Salary Continuance Insurance, Access to TAL - Health for Life Program, discounted private health insurance & a Reward & Recognition Program.
• Genuine opportunities for career development & growth
• Onsite is committed to achieving a diverse and socially inclusive workforce.
• At our company Onsite Rental Group, we are committed to fostering an inclusive workplace that values equal recruitment opportunities for Aboriginal and Torres Strait Islander peoples. We recognize the rich cultural heritage and the significant contributions of Indigenous communities to Australia’s identity. We also respect and Honor the Traditional Lands on which we operate, we encourage Aboriginal and Torres Strait Islander candidates to apply.
• Candidates may be requested to undergo pre‑employment checks to confirm the candidate's suitability for a role. These checks will vary by role but may include reference checks, right to work check, medical (including drug and alcohol test) and licence checks. Please note, as part of our commitment to Destination Zero, Onsite also routinely conduct drug & alcohol testing in our workplaces.