Field Research Manager

CoStar Group, Inc.; Council of the City of Sydney; On-site; AUD 85,000 - 105,000; Full time

Job summary

A leading property technology firm in Sydney is looking for a Field Research Manager to lead a team of researchers. This role focuses on ensuring data quality and performance standards while providing coaching and development. Ideal candidates will have 3–5 years of management experience and a Bachelor's degree. The position involves collaboration with different teams and 25% travel. Join a dynamic team for a chance at career growth within a global leader in data innovation.

Benefits

Career growth opportunities

Collaborative team environment

Qualifications

• 3–5 years of direct operations management experience, preferably managing 5+ employees.
• Experience with key performance indicators and meeting performance metrics.
• Field experience is a plus.

Responsibilities

• Build, train, mentor, and coach a team of 8 Field Researchers.
• Daily review of team’s production against KPI metrics.
• Spend time in the field with researchers to demonstrate best practices.

Skills

Leadership and management skills

Communication skills

Organisational skills

Analytical mindset

Proficiency in Excel and MS Office

Education

Bachelor's degree

Tools

Excel

MS Office applications

Job description

Field Research Manager

Joining a new, dynamic business division at Domain creating market‑leading content, data and insights. Exciting leadership role in an awesome, collaborative team kicking off January 2026. Unlock career growth opportunities across a market leading technology business.

Role Overview

You will lead a dispersed team of Field Researchers responsible for capturing critical on‑site data across high‑priority commercial properties. This data—covering current tenants, available listings, and building characteristics—forms the foundation for all CoStar Group products, providing the most accurate and comprehensive market intelligence to our clients. Your primary focus will be overseeing the team’s production and quality standards, driving high performance, and providing essential coaching and development to ensure excellence in our data collection efforts. The role is based in our Sydney office and requires approximately 25% monthly travel to interstate capital cities.

Key Responsibilities

• Team Leadership & Development: Build, train, mentor, and coach a growing team of 8 professional Field Researchers; provide constructive, actionable feedback and create action plans; ensure the manager’s schedule aligns with local researchers.
• Data Quality & Production Oversight: Daily review of the team’s production against KPI metrics; review incoming data for quality relative to standards and guidelines; ensure the team meets both production and quality expectations.
• Collaboration & Fieldwork: Communicate effectively and professionally with employees and internal partners; work closely with Tenant and Market Research teams; spend time in the field with researchers to demonstrate best practices for data collection, time management, and overall efficiency; require one week of travel to local markets monthly.

Qualifications

• Education: Bachelor’s degree required.
• Experience: 3–5 years of direct operations management, preferably managing 5+ employees (virtual management is a plus); experience managing key performance indicators and meeting performance metrics; field experience is a plus.
• Skills & Abilities: Strong leadership and management skills, including prioritising workload and verifying data quality; success in building strong, cohesive teams through influence and collaboration; excellent communication and organisational skills; analytical mindset with ability to interpret information and trends; proficiency in Excel and MS Office applications.

Why Join Us?

• Be part of a global leader in property technology and data innovation.
• Work with cutting‑edge tools and methodologies to shape the future of real‑estate intelligence.
• Enjoy career growth opportunities within a high‑performing, collaborative team.

What’s Next?

We’ll give your application thoughtful attention and get back to you as soon as possible. If there’s a match, one of our recruitment consultants will reach out—so keep your phone handy! We’re genuinely excited about the chance to work together and make a meaningful impact.

Equity, Diversity & Inclusion

Domain is enthusiastically committed to fostering an equitable, inclusive work culture. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities. We provide an equitable recruitment process for people with disability and will support reasonable adjustments during the process. For adjustments or in‑accessible format requests, contact our Equity, Diversity and Inclusion team at [e-mail] or 1300 858 356.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by calling 1‑855‑840‑1715 or by sending an email to [e-mail].