Fertility Clinic Manager Full-Time

Genea; Council of the City of Sydney; On-site; AUD 85,000 - 110,000; Full time

Job summary

A leading fertility clinic in Sydney is searching for a full-time Clinic Manager. This pivotal role involves overseeing clinic operations, enhancing patient experiences, and driving marketing initiatives. The ideal candidate possesses strong leadership skills, has a background in clinic management, and a proven ability to foster a positive team culture. Join a supportive environment with opportunities for continuous development and a commitment to diversity and inclusivity.

Benefits

Discounts through rewards portal

Ongoing education opportunities

Certified Family Friendly workplace

Qualifications

• Experience as a Clinic Manager, preferably in the Fertility industry.
• Demonstrated ability to build a strong team culture.
• Proven track record in managing clinic operations.

Responsibilities

• Build an engaged, high-performing team culture.
• Oversee communication and daily operations.
• Lead patient attraction and engagement strategies.
• Develop strong relationships with doctors.
• Enhance the patient journey with identified opportunities.

Skills

Leadership skills

Commercial acumen

Team building

Operational experience

Job description

Company Description

Fertility First is a trusted Sydney fertility clinic based in Hurstville, founded in 1997 by Dr Anne Clark with a vision to offer personalised fertility care backed by science. We partner with Genea, a world leader in reproductive medicine, giving our patients access to cutting-edge technology including the Geri time-lapse incubator and Gems IVF culture mediums. Our experienced team of fertility specialists takes the time to understand each patient's unique journey, providing compassionate, individualised care to help grow dream families.

Job Description

We are currently looking for a full-time Clinic Manager to lead our Fertility First clinic in Hurstville. In this role, you'll be instrumental in shaping the clinic's growth and success—driving marketing initiatives to attract and engage patients, building strong relationships with our doctors, and championing a seamless patient experience from first enquiry to treatment.

You’ll provide leadership and support to our Nursing, Embryology, Administration and Reception teams, fostering a positive, collaborative culture where everyone thrives.

What you’ll be doing

• Building an engaged, high-performing team culture
• Overseeing communication and day-to-day operations across the clinic
• Leading patient attraction and engagement strategies
• Developing and maintaining strong doctor relationships
• Identifying opportunities to enhance the patient journey
• Managing escalated concerns with professionalism and care

No two days are the same in this varied and rewarding role.

Qualifications

We are seeking an experienced Clinic Manager for this role, ideally with experience within the Fertility industry. You will be able to demonstrate exceptional leadership skills with the ability to build a strong culture, solid operations experience with the capability to work broadly across the clinic and a strong commercial acumen. As the Clinic Manager you will play a critical role in the growth of the clinic, nurturing doctor relationships and ensuring the continuous delivery of an exceptional patient experience - we are seeking some who has delivered all these things before and is ready for a new challenge!

Additional Information

Our staff tell us it is the people they work with that makes them stay. That, and our exceptional success rates. It is pretty special working for one of Australia's leading Fertility clinics.

And what's in it for you?

We know it's important to look after our staff, so Genea offers a number of perks including;

• Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
• Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
• Certified Family Friendly workplace 2026 / 26

Genea is committed to providing a workplace that is diverse, equitable and inclusive. It is important to us that our hiring process is accessible and open to all, we welcome applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.