FCBT - Travel Manager - Brisbane, QLD

Flight Centre Careers; City of Brisbane; Hybrid; AUD 55,000 - 85,000; Full time

Job summary

A leading travel management firm in Queensland is seeking a full-time Travel Manager to handle customer relationships and manage travel programs. Ideal candidates should have over 2 years in travel consulting, possess excellent customer service skills, and thrive in fast-paced environments. The role offers an OTE of $85,000, including a base salary and uncapped incentives. Join us to elevate your career in a dynamic travel landscape!

Qualifications

• 2+ years experience in leisure travel consulting or corporate travel management.
• Excellent customer service and communication skills.
• Ability to contribute to a cohesive team environment.

Responsibilities

• Manage customers’ total travel program and build relationships.
• Ensure retention, growth, and profitability of the business.
• Provide ongoing service for the customer relationship.

Skills

Customer service skills

Strong communication skills

Ability to work in fast-paced environments

Team player

Tools

GDS proficiency (Sabre highly regarded)

Job description

Job no: 529029
Brand: Flight Centre Business Travel (FCBT)
Work type: Full time, Hybrid
Location: Queensland
Categories: Sales and Customer Service

What You Will Be Doing

Focused first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships.

Having a positive attitude and being a team player with strong communication skills is important for this role. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focused mindset to ensure the retention, growth, and profitability of the business.

What You Will Bring

• 2+ years experience in leisure travel consulting or corporate travel management
• GDS proficiency, with Sabre highly regarded
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment and meet strict SLAs
• Ability to contribute to a cohesive team environment
• To be a "people person" who values the importance of developing strong relationships

What’s In It For You?

1st Year OTE $85,000 (comprising base just over $55,000 + uncapped monthly incentives)+ super, great year on year growth

WHO ARE FCBT?

Flight Centre Business Travel (FCBT) is the specialist corporate travel solution of the Flight Centre Brand. Created in 2012 to meet the corporate needs of small to medium enterprises (SME’s), who value a people-led, hyper-personal TMC offering.

At FCBT, it’s more than just booking our customers travel, its being their expert, an extension of their team and adding value to their total travel program. From research, booking, trip management, traveller experience, post‑trip finance& reporting to ‘big picture’ strategic input.

Aligning with the FCTG DNA, we don the Red and White with pride, ensure a personal touch, are savvy but not clinical, offer unique access to a corporate product range and make life easier & more productive for our corporate clients.

Are you ready to elevate your career in travel management? Apply with FCBT today!

FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability.

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Advertised: 17 Dec 2025 E. Australia Standard Time

Applications close: