Family Safety & Wellbeing Practitioner

Relationships Australia QLD; Townsville City; On-site; AUD 86,000 - 100,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Relationships Australia Queensland is seeking an experienced practitioner to support Aboriginal and Torres Strait Islander individuals and families in building safer, healthier relationships. You will work with people who use violence to promote accountability, healing and positive change through culturally safe approaches and trauma-informed care.

Role includes delivering individual counselling, group programs and healing circles, and collaborating with Aboriginal and Torres Strait Islander

Qualifications

• Qualifications in Behavioural Science, Social Work, Psychology, Counselling or related discipline.
• Experience with Aboriginal and/or Torres Strait Islander communities.
• Experience supporting individuals and families affected by domestic and family violence.
• Experience in risk assessment, safety planning and complex client needs.
• Knowledge of trauma-informed practice and intergenerational trauma.

Responsibilities

• Deliver culturally safe, trauma-informed therapeutic interventions.
• Facilitate individual counselling, group programs and healing circles.
• Support participants to recognise impacts of violence and develop respectful relationships.
• Undertake risk assessments and safety planning.
• Provide culturally appropriate referrals and collaborate with specialist services.
• Deliver community education and awareness activities.
• Build partnerships with communities and service providers.
• Maintain accurate client records and data.
• Participate in supervision and ongoing professional development.

Skills

Communication

Relationship-building

Collaboration

Education

Behavioural Science

Social Work

Psychology

Counselling

Community Services

Working towards

Job description

1d ago , from Relationships Australia - Queensland

At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges.

Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.

By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

About the role

We are looking for a passionate and experienced practitioner who is committed to supporting Aboriginal and Torres Strait Islander individuals and families to build safer, healthier relationships.

In this role, you’ll work alongside individuals who use violence to support them on their journey towards healing, accountability and positive change. Through culturally safe, trauma-aware and healing-focused approaches, you’ll help participants understand the impact of their behaviour, strengthen their cultural identity and wellbeing, and develop more respectful ways of relating to others.

Your work will extend beyond individual support, with opportunities to facilitate group programs and healing circles, deliver community education, and build strong relationships with Aboriginal and Torres Strait Islander communities and local service providers. By working collaboratively, you’ll help strengthen access to culturally responsive support and contribute to meaningful, lasting change.

At the heart of this role is a shared commitment to strengthening the safety and wellbeing of women, children, men and families, and supporting Aboriginal and Torres Strait Islander communities to thrive.

We are committed to building a culturally safe and welcoming workplace that values the knowledge, strengths, and lived experiences of Aboriginal and Torres Strait Islander peoples. We strongly encourage applications from First Nations candidates, as your unique perspectives are vital to the success of this program and to ensuring it meets the needs of the community it serves.

Additionally, you will:

• Deliver culturally safe, trauma-aware and person-centred therapeutic interventions that promote accountability, healing and positive behaviour change.
• Facilitate individual counselling, therapeutic case management, group programs and healing circles.
• Support participants to recognise the impacts of violence on partners, children, families and the wider community, and develop respectful relationship skills.
• Undertake risk assessments and safety planning, prioritising the safety and wellbeing of victim-survivors, children and families.
• Provide culturally appropriate referrals and collaborate with specialist DFV, social and emotional wellbeing, mental health, alcohol and other drug, legal and parenting services.
• Deliver community education and awareness activities that promote the prevention of domestic and family violence and support safe, healthy relationships.
• Build strong partnerships with Aboriginal and Torres Strait Islander communities, community organisations and service providers to strengthen culturally responsive, coordinated support.
• Maintain accurate client records, case notes, risk documentation and service data in accordance with organisational requirements.
• Participate in professional supervision, reflective practice and ongoing development to maintain high standards of service delivery.

About you

You are a compassionate, culturally responsive practitioner with a strong understanding of Aboriginal and Torres Strait Islander communities, cultures and lived experiences. You can build trusting relationships and engage meaningfully with community, recognising the importance of cultural identity, connection and community-led approaches. You understand the complexities of domestic and family violence and can balance a healing-focused approach with clear expectations around accountability and safety, supporting individuals to take responsibility for their behaviour and build healthier relationships.

Additionally, you have:

• Relevant qualifications Behavioural Science, Social Work, Psychology, Counselling, Community Services, or a related discipline or working towards
• Experience working with Aboriginal and/or Torres Strait Islander communities.
• Demonstrated experience supporting individuals and families affected by domestic and family violence.
• Experience in risk assessment, safety planning and responding to complex client needs.
• A sound understanding of trauma-informed practice, family and ecological systems, and the impacts of intergenerational trauma, lateral violence and institutional betrayal.
• The ability to work therapeutically with people who use violence, while maintaining a strong focus on the safety and wellbeing of victim-survivors and children.
• Knowledge of relevant domestic and family violence legislation, confidentiality requirements and professional obligations.
• Strong communication, relationship-building and collaborative skills, with the ability to work effectively with community stakeholders and multidisciplinary services.
• A commitment to accountability, reflective practice, continuous improvement and culturally safe service delivery.

We Can Offer You

At RAQ, we believe in supporting our people both inside and outside the workplace. Here’s what you can look forward to as part of our team:

• Work-Life Balance - Enjoy a flexible, supportive culture that empowers you to thrive at work and at home.
• Boost Your Take-Home Pay - Access salary packaging options of up to $15,900 per year, significantly increasing your net income.
• Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period, on top of your standard annual leave.
• Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.
• Study Leave - Pursuing further qualifications? We offer up to 2 weeks of paid study leave each year to support your professional growth.
• Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.
• Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.

The salary starts from $91,000 base per annum (pro rata for part-time) depending upon qualifications and experience, plus superannuation.

Join us and experience collaboration, inclusivity, empathy and authenticity, with opportunities to learn, grow and make a genuine difference.