Family Engagement Worker

One Door Mental Health; Caboolture; Hybrid; AUD 95,000 - 116,000; Part time

Benefits offered by this job

Salary packaging up to AUD 15,899 p.a.

Banking Portal with CommBank

Employee Assistance Program (EAP)

Fitness Passport

Professional development opportunities

Job summary

Mind Australia is seeking an experienced and compassionate Family Engagement Worker to join the Youth Residential Rehabilitation Service (YRRS) in Caboolture. You will work within a multidisciplinary team to engage families in recovery planning and provide advocacy, information, support, and referrals, while strengthening family relationships and supporting meaningful participation in recovery journeys.

The role emphasizes family-inclusive practice, staff capability development and continuous

Qualifications

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
• Experience in family engagement, family-inclusive practice and co-design approaches.
• Experience supporting people with mental health challenges, complex needs, and their families and carers.
• Strong understanding of recovery-oriented and family inclusive practice framework.
• Current First Aid and CPR certification (or willingness to obtain).
• Current Driver's Licence, NDIS Worker Screening Clearance, and Blue Card (or ability to obtain).

Responsibilities

• Deliver family engagement work in line with recovery-oriented and family inclusive practice frameworks.
• Advocate for and support families, carers and support networks throughout the recovery journey.
• Facilitate family meetings, family-inclusive interventions, and support family participation in recovery planning.
• Provide information, education, referrals and general support to families and carers.
• Build partnerships with clinical teams, service providers and community stakeholders to strengthen recovery outcomes.
• Contribute to co-design, evaluation and continuous improvement activities.

Skills

Family engagement

Advocacy

Co-design

Stakeholder engagement

Education

Certificate IV

Job description

Empower families and carers to strengthen recovery outcomes for people experiencing mental health challenges.

• Part-time (18.75 hours/week) | Fixed term until June 2028
• Base Salary from $105,577 (pro-rata) + Super 12% & Benefits (SCHADS Level 5)

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill-health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

We are seeking an experienced and compassionate Family Engagement Worker to join our Youth Residential Rehabilitation Service (YRRS) in Caboolture.

In this role, you will work within a multidisciplinary team to ensure families and carers are actively engaged in recovery planning and service delivery. You will provide advocacy, information, support, education and referrals, while strengthening family relationships and supporting meaningful participation in recovery journeys. You will also provide practice leadership in family-inclusive approaches, contribute to staff capability development, and support continuous service improvement.

About the Service

The Youth Residential Rehabilitation Service supports young people aged 16-21 transitioning from hospital to community living or preventing further hospital admissions. In a safe, homelike environment, young people are supported to build independence, strengthen relationships and achieve recovery goals through tailored one-to-one and group-based supports.

Key responsibilities

• Deliver family engagement work in line with recovery-oriented and family inclusive practice frameworks.
• Advocate for and support families, carers and support networks throughout the recovery journey.
• Facilitate family meetings, family-inclusive interventions, and support family participation in recovery planning.
• Provide information, education, referrals and general support to families and carers.
• Build partnerships with clinical teams, service providers and community stakeholders to strengthen recovery outcomes.
• Contribute to co-design, evaluation and continuous improvement activities.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
• Experience in family engagement, family-inclusive practice and co-design approaches.
• Experience supporting people with mental health challenges, complex needs, and their families and carers.
• Strong understanding of recovery-oriented and family inclusive practice framework.
• Current First Aid and CPR certification (or willingness to obtain).
• Current Driver's Licence, NDIS Worker Screening Clearance, and Blue Card (or ability to obtain).
• Generous not-for-profit salary packaging - up to $15,899 p.a. to reduce taxable income.
• Workplace Banking Portal with access to banking and lifestyle benefits through CommBank.
• Employee Assistance Program (EAP) for you and your immediate family.
• Fitness Passport with access to a wide range of fitness facilities for you and your family.
• Ongoing professional development, training, and career growth opportunities.

For more information, please contact:

Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email **@mindaustralia.org.au

Position Decription

PD Family Engagement Worker (YRRS) 20250331.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check