Family/Carer Peer Worker

Neami National; Sydney; On-site; AUD 80,000 - 86,000; Full time

Benefits offered by this job

Generous leave entitlements

Annual leave loading 17.5%

Flexible work arrangements

Professional development

Fitness Passport

Employee Assistance Program

Job summary

Neami National Auburn Medicare Mental Health Centre is seeking a Carer Peer Worker to support individuals with distress and related challenges using lived experience. You will work within transdisciplinary teams, provide emotional and practical support, facilitate peer groups, and contribute to improving services while upholding confidentiality and respect.

Guided by IPS and lived experience guidelines, you will draw on your own journey to connect with others, support recovery, and promote

Qualifications

• Personal lived experience of distress, trauma or substance use and recovery.
• Current Working with Children Check and National Criminal History Check.
• Formal training in mental health peer work and IPS is preferred.

Responsibilities

• Provide consumer-led emotional, social and service support.
• Facilitate peer-led groups and participate in transdisciplinary teamwork.
• Support practice development and reflect on feedback for service improvement.

Skills

Lived experience

Empathy

Communication

Education

Certificate IV Mental Health Peer Work

Intentional Peer Support training

Single Session Family Consultation training

Job description

Carer Peer Worker – Auburn Medicare Mental Health Centre

• Full Time or Part Time Permanent
• Classification:SCHADSLevel 3 with a salary range of$80,087 - $85,877per annum (pro rata if part time) + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year

About your new role

Carer Peer Workers draw on their own life-changing lived experience of distress, trauma and/or substance use, and their journey of recovery and healing, to support consumers who face similar challenges to their health and wellbeing.

Guided by Intentional Peer Support (IPS) and the National Lived Experience Workforce Guidelines, PWs provide consumer-led emotional, social, and service support through one-on-one peer support, facilitating peer-led groups, and transdisciplinary teamwork. In their work, they emphasise connection, mutuality and support consumers to explore worldviews and move toward what is meaningful to the consumer.

As well as purposeful use of personal lived experience, PWs draw on the broader collective Lived Experience history and social movements to explore and understand the impacts of stigma, discrimination and systemic harm. PWs play a vital role in continuous service improvement by integrating and elevating lived experience perspectives.

Drawing on strong relational and self-reflection skills, PWs apply the Lived Experience Lens perspective individual relationships, team processes, and service collaborations. As key members of transdisciplinary teams, PWs compliment and enrich the professional knowledge and skills of staff from other disciplines.

To support practice and professional growth, PWs engage in line management support, discipline specific supervision (where available), co-reflection, and peer community of practice. These structures nurture confidence, connection, and the development of peer work practice..

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.

We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Values

• Connecting
• Learning
• Belonging

What will Neami offer

• Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave (pro rata if part time)
• Optional monthly Accrued Day Off (ADO) for full-time staff
• 17.5% Annual Leave Loading
• Flexible work arrangements areavailable for maintaining your work-life balance
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
• Employee Assistance Program (EAP) through TELUS -providingholistic health and wellness supports and resources to Neami staff and their immediate family

What you will bring to the role

• Personal lived/living experience of supporting someone with distress, trauma and/or substance abuse through their journey of recovery and healing and the ability to purposefully use lived experience learnings to connect with and support others.
• Personal lived experience of the family recovery journey.
• Strong capacity to engage effectively when working with discomfort, distress and people experiencing crisis.
• Sound relational skills, including empathy and non-judgement.
• Ability to work autonomously and adapt communication to diverse need.
• Ability to maintain confidentiality and to build trust to deal with sensitive and difficult situations.
• Ability to self-reflect, translate feedback into practice and engage in personal and professional development.
• Strong verbal and written communication skills plus computer literacy.
• A valid Working with Children Check.
• Intentional Peer Support core training; Single Session Family Consultation training for FPWs; Certificate IV Mental Health Peer Work; group facilitation experience or similar.
• Experience in a designated Family/Carer Peer Worker role

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check

Applications Close

Applications Close: 16 November 2026

Be Yourself

Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Safety and Wellbeing Statement

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.