F&B Supervisor - Drive Guest Experience & Service

endeavour group careers; Goondiwindi Regional; On-site; AUD 65,000 - 77,000; Full time

Benefits offered by this job

Discount card for ALH Hotels & Endevae

Wellbeing support

Job summary

Victoria Hotel is seeking a hands-on Food & Beverage Supervisor to lead our Restaurant team. The role focuses on premium service, weekend entertainment, and elevating the customer experience in a fast-paced setting.

Candidates must have RSA and RSG certifications; RMLV and Approved Manager's Licence are highly preferred, along with First Aid. Competitive pay, benefits, and growth opportunities are offered.

Qualifications

• RSA certificate required
• RSG required or in progress
• RMLV and Approval Manager's Licence highly preferred
• First Aid qualification beneficial

Responsibilities

• Be the face of the floor, connecting with guests and ensuring memorable visits.
• Recommend meals and drinks to elevate the guest experience.
• Deliver high-quality customer service and create a fun, memorable atmosphere.
• Maintain floor standards from opening to close with attention to safety and service.
• Support gaming and wagering team when needed and legally able.

Skills

Customer service

Team leadership

Guest engagement

Flexibility

Education

RSA certificate

RSG certificate

RMLV

Approved Manager's License

First Aid

Job description

Victoria Hotel is seeking a hands-on Food & Beverage Supervisor to lead our Restaurant team. The role focuses on premium service, weekend entertainment, and elevating the customer experience in a fast-paced setting.

Candidates must have RSA and RSG certifications; RMLV and Approved Manager's Licence are highly preferred, along with First Aid. Competitive pay, benefits, and growth opportunities are offered.