F&B Attendant - Lollo

W Hotels; City of Melbourne; On-site; AUD 20,000 - 26,000; Part time

Benefits offered by this job

Birthday day off

35% off F&B + Marriott discounts

Mentor & Buddy Program

Career growth opportunities

Job summary

W Melbourne is seeking a passionate hospitality professional to deliver warm, professional food and beverage service at our iconic venue in Melbourne's CBD. You will join a fast-paced, upscale team across Lollo Italian Restaurant and Bar Lollo, contributing to memorable guest moments.

This Part-Time role requires a proactive, guest-focused attitude, a current Victorian RSA, and the ability to work collaboratively with the kitchen and hotel team to maintain service standards and brand excellence.

Qualifications

• Experience in a fast-paced upscale F&B environment with personalised table service.
• Previous experience in hotels is advantageous.
• Proactive, upbeat attitude with a genuine passion for hospitality.
• Confidence engaging with guests and working as part of a team.
• A desire to learn, grow, and take on new challenges.
• A current Victorian RSA is essential.

Responsibilities

• Deliver warm, professional food and beverage service to guests.
• Process orders and payments efficiently using the MICROS system.
• Complete opening and closing duties, including restocking and venue reset.
• Create memorable guest experiences through attention to detail and genuine connection.
• Maintain presentation and service standards across the restaurant and bar areas.
• Work collaboratively with the kitchen and wider hotel team.
• Take pride in product knowledge, accuracy, and operational excellence.
• Represent the W brand through confident, professional, and energetic service.

Skills

Upscale F&B experience

Personalised table service

Guest engagement

Team collaboration

Proactive attitude

Victorian RSA

Education

Victorian RSA certification

Tools

MICROS POS

Job description

Additional Information

Job Number26109495

Job CategoryFood and Beverage & Culinary

Location408 Flinders Lane, Melbourne, Victoria, Australia, 3000 VIEW ON MAP

SchedulePart Time

Located Remotely?N

Position Type Non-Management

Are you excited to work and create epic moments for guests at our multi-award-winning venues?

Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next move, read the below!

About The Hotel - W Melbourne

W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are four electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.

About The Venue - Lollo

Located on Ground Level, Lollo is our Italian Restaurant responsible for serving our remixed luxury buffet breakfast, along with a la carte lunch and dinner, while Bar Lollo services Italian Spuntini (small bites). We service our in-house W guests and the local corporate and Melbourne CBD community.

This is the perfect venue to grow your career with our service foundations built around being kind, respectful and transparent.

Why Choose W Melbourne?

• Competitive Pay & Annual Reviews: reviewed every July
• Mentor & Buddy Program: we set you up for success
• Career Growth: global and interstate opportunities with Marriott International
• Prime CBD Location: steps from public transport and parking
• Birthday Perks: enjoy your special day with a paid day off
• Exclusive Discounts: 35% off food & beverages at W Melbourne + global Marriott room & F&B discounts + 600+ local retailers discounts
• Community Engagement: join W Melbourne’s Take Care initiatives and make a difference for our community
• Award-Winning Workplace: third-consecutive-year Great Place to Work certified, with 2-hat restaurant, best-designed bar, and best event spaces
• Referral Bonus: bring your friends and work alongside your tribe

What We Expect Of You

• Experience in a fast-paced upscale F&B environment with personalised table service provided is desirable
• Previous experience in hotels is advantageous
• A proactive, upbeat attitude with a genuine passion for hospitality
• Confidence engaging with guests and working as part of a team
• A desire to learn, grow, and take on new challenges
• A current Victorian RSA is essential
• A playful, polished, and guest-focused approach to service

A Glance At What You Will Do

• Deliver warm, professional food and beverage service to guests
• Process orders and payments efficiently using the MICROS system
• Complete opening and closing duties, including restocking and venue reset
• Create memorable guest experiences through attention to detail and genuine connection
• Maintain presentation and service standards across the restaurant and bar areas
• Work collaboratively with the kitchen and wider hotel team
• Take pride in product knowledge, accuracy, and operational excellence
• Represent the W brand through confident, professional, and energetic service

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.