F&B Attendant – Craft Memorable Guest Experiences

Endeavour Group Careers; Warrnambool; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Discount card for ALH Hotels / Endeva­

Endeavour Wellbeing Support

Career growth within ALH Hotels & Ende

Job summary

Upper Ross Hotel is seeking a friendly Food & Beverage Attendant to welcome guests, recommend meals and drinks, and deliver outstanding service on the floor. This role is hands-on, with RSA required and flexible availability to cover shifts from opening to close.

You’ll help maintain high standards, assist with stock movement, and contribute to a memorable guest experience within the Endeavour Group network.

Qualifications

• RSA certificate is required and current.
• Flexible availability for shifts, including evenings.
• Ability to perform physical tasks safely (lifting/moving stock).
• Willingness to comply with safety and service standards.

Responsibilities

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Skills

People person

Customer service

Team player

Attention to detail

Education

RSA certificate

Job description

Upper Ross Hotel is seeking a friendly Food & Beverage Attendant to welcome guests, recommend meals and drinks, and deliver outstanding service on the floor. This role is hands-on, with RSA required and flexible availability to cover shifts from opening to close.

You’ll help maintain high standards, assist with stock movement, and contribute to a memorable guest experience within the Endeavour Group network.