Eyewear Concierge & Frame Customization Associate

OPSM; Greater Bendigo; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Monthly bonus

Discounts for staff

Product reimbursement

World-class training

Volunteering opportunities

Brand exposure

Job summary

OPSM in Bendigo is seeking a friendly Retail Assistant to join our eyewear team. You will guide customers through the journey from initial consult to selecting frames, lenses, and fittings while delivering outstanding service. You will also help with frame customization, sizing, and in-store promotions.

The role emphasizes product knowledge across premium brands and a welcoming, informative customer experience in a busy optical retail environment.

Qualifications

• Retail experience preferred, optical knowledge a plus.
• Strong communication with customers.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Assist customers from initial consult to product selection and fitting.
• Assist with frame customization and ensuring proper sizing.
• Provide product knowledge on luxury eyewear brands and promotions.

Skills

Retail experience

Strong communication

Fast learner

Job description

OPSM in Bendigo is seeking a friendly Retail Assistant to join our eyewear team. You will guide customers through the journey from initial consult to selecting frames, lenses, and fittings while delivering outstanding service. You will also help with frame customization, sizing, and in-store promotions.

The role emphasizes product knowledge across premium brands and a welcoming, informative customer experience in a busy optical retail environment.