Experienced Medical Receptionist – Box Hill (Job ID 2018)

Doctors Secretarial Agency; City of Melbourne; On-site; AUD 30,000 - 60,000; Part time

Job summary

A private medical practice in Melbourne is seeking an experienced Part‑time Medical Receptionist to manage patient interactions, bookings, and payments in the field of Plastic, Reconstructive and Cosmetic Surgery. The role offers three permanent days a week with the option to work a fourth day as needed. Ideal candidates will have prior experience in medical administration and software such as Gentu and Timely.

Qualifications

• Previous experience in medical administration is essential.
• Must be able to handle patient enquiries and appointment bookings.
• Proven skills in managing patient accounts and payments.

Responsibilities

• Meeting and greeting patients and managing enquiries.
• Answer telephone calls and enquiries.
• Booking and confirming patient appointments.
• Process private patient consult accounts.
• Communicating with Medicare and private insurance companies.

Skills

Medical administration experience

Patient management

Communication skills

Tools

Gentu

Timely

Job description

Job Overview

Calling all Experienced Medical Receptionists within the eastern suburbs! We are seeking an experienced permanent Part‑time Medical Receptionist to join this well‑established private medical practice in the specialty of Plastic, Reconstructive and Cosmetic Surgery. The role offers three permanent days per week (Tuesday, Wednesday and Friday) with the flexibility to work a fourth day (Monday) in times of heavier demand.

Duties

• Meeting and greeting patients and managing enquiries
• Answer telephone calls and enquiries
• Booking and confirming patient appointments
• Process private patient consult accounts
• Accept and receipt of payment
• Communicating with Medicare and private insurance companies
• Use of Gentu medical software and Timely (booking system)
• Open and close duties
• Assist the PA and surgeon with a variety of duties while caring for and supporting the patients’ needs

Qualifications

Previous experience in medical administration is essential.

Remuneration

Remuneration negotiable on skill level and experience.

Application

To be considered for this vacancy, when enquiring or applying, please quote reference number 2018.