Executive Manager

Consolidated Property Services; Wollongong City Council; On-site; AUD 84,000; Part time

Job summary

A property services management firm based in Wollongong City is seeking a Part-time Site Manager to oversee cleaning operations and manage client relationships. The ideal candidate will have relevant qualifications in project management or business administration and possess a strong background in Supply Chain & Logistics. This role demands excellent negotiation skills and the ability to manage multiple projects independently. Salary is AUD 84,000 per year plus superannuation.

Qualifications

• Minimum of 1-2 years of experience in a similar role.
• Proven experience within the Supply Chain & Logistics.
• Excellent negotiation, communication, and interpersonal skills.
• Familiarity with cleaning industry regulations, health and safety standards, and best practices.
• Ability to work independently and manage multiple projects simultaneously.

Responsibilities

• Manage day-to-day operations of the site, ensuring service performance and KPIs.
• Liaise with clients to build and enhance long-term relationships.
• Monitor quality of work performed by the cleaning team.
• Engage and manage stakeholders, providing regular updates.
• Ensure WHS objectives and procedures are implemented by on-site staff.

Skills

Sales Experience

FileMaker

Computer Operation

Lean Management

Management Experience

Upselling

UCC Law

Project Management

Microsoft Project

Sales Management

Customer relationship management

Product Development

Education

Relevant qualifications in project management or business administration

Job description

This role will involve the following duties but not limited to :

• Liasing with Regional Manager on development of project plans timelines and budgets and ensuring that all stakeholders are informed of the projects progress.
• Address all requests and complaints received from clients. Complete the necessary documentation to process client requests at Head Office.
• Be responsible for the day-to-day management and operation of the site / sites including ensuring the service performance and Company KPIs handling of complaints and dealing with employment related matters.
• Be the first point of contact for clients and liaise with clients to build maintain and enhance strong long-term relationships
• Liaise with Regional Manager to establish the budgets for operations. Follow up the budget on a regular basis and make the necessary adjustments to existing contracts / client project.
• Coordinating and allocating resources including personnel equipment and materials to ensure that they are used effectively and efficiently.
• Monitor the quality of the job performed by the cleaning team and immediately addresses any problems
• Engaging and managing stakeholders including providing regular updates and addressing concerns or issues that arise during the project.
• Administrate the provision of the necessary resources for an effective and efficient flow of the cleaning operation including training of staff.
• Ensure building data such as waste figures fault reporting etc. is accurate and relayed to Head Office in a timely manner for the production of monthly client reports.
• Ensure quality assurance implement process improvements and keep relevant policies procedures and resources up to date and available for relevant stakeholders.
• Be responsible for ensuring the Companys WHS objectives and procedures are put into practice by the on-site staff and is responsible for providing suitable resources to ensure that an effective service is provided under safe conditions.
• Holds contact with the Operations Manager to report general issues about the worksites exchange feedback about problematic situations and areas of improvement.

Qualifications

• Hold relevant qualifications in project management or business administration.
• Minimum of 1-2 years of experience in similar role.
• Proven experience preferably within the Supply Chain & Logistics.
• Excellent negotiation communication and interpersonal skills.
• Familiarity with cleaning industry regulations health and safety standards and best practices.
• Ability to work independently and manage multiple projects simultaneously.

Salary: AUD 84000 per year plus superannuation

Additional Information

BIC Consolidated is an Equal Opportunity Employer and encourages Aboriginal and / or Torres Strait Islanders to apply.

Remote Work

No

Employment Type

Part-time

Key Skills

• Sales Experience
• FileMaker
• Computer Operation
• Lean Management
• Management Experience
• Upselling
• UCC Law
• Project Management
• Microsoft Project
• Sales Management
• Customer relationship management
• Product Development

Experience

years

Vacancy

1