Executive Director, Legal Operations, Technology And Enablement, El2, Specialist Advice And Services (Ea2026/215)

Accc; Canberra; Remote; AUD 148,000 - 174,000; Full time

Job summary

ACCC is seeking an Executive Director, Legal Operations, Technology and Enablement to lead the Operations and Knowledge Management team, delivering high-quality business support and strategic leadership of Legal Technology Services. The role oversees digital forensics, eDiscovery and evidence handling, with a focus on knowledge management and regulatory alignment.

Applicants should bring extensive experience in legal technology, complex service delivery, and strong stakeholder engagement to

Qualifications

• Proven experience leading a large, specialist service delivery team.
• Extensive technical expertise in legal technology, eDiscovery, digital forensics, knowledge management, compliance and security.
• Strong understanding of regulatory and industry developments affecting legal operations.
• Excellent stakeholder management and influencing skills.
• Strategic thinking and ability to shape agency-wide strategy.

Responsibilities

• Lead the Operations and Knowledge Management team to meet reporting schedules and provide high-quality business support.
• Provide strategic leadership of Legal Technology Services to deliver digital forensics, investigation and eDiscovery and related services.
• Develop long-term strategic direction for LTS and knowledge management across the agency.
• Oversee the eDiscovery platform across investigations to support external partners and counsel.

Skills

Legal tech leadership

Strategic planning

Stakeholder management

Digital forensics

eDiscovery experience

Tools

eDiscovery platforms

Job description

• Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
• Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
• Do you want to lead the delivery of digital forensics, investigation and litigation support, technology assisted review, eDiscovery and evidence handling for the ACCC?
• Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
• Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
• Do you want to lead the delivery of digital forensics, investigation and litigation support, technology assisted review, eDiscovery and evidence handling for the ACCC?

Then this is the place for you! At the ACCC, we're proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It's why we're driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It's why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that's true to who you are - and that's the you we want working alongside us.

We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.

The successful candidate will be appointed as an ongoing EL2 and may attract an additional allowance via an IFA depending on the skills and experience of the candidate. Please note that all IFAs are reviewed annually in accordance with the IFA policy and are not ongoing.

What you will do as the Executive Director, Legal Operations, Technology and Enablement

In This Role, You Will

• Lead the Operations and Knowledge Management team ensuring it meets corporate reporting schedules, deliver high-quality business support to branches, manages the legal funding and Legal Services Directions requirements, and implement an effective knowledge management framework.
• Provide strategic leadership of the agency's Legal Technology Services (LTS) function to deliver digital forensics, investigation and litigation support, technology assisted review, eDiscovery and evidence handling. Responsibilities include providing advice on organisations positions, precedents, risk settings or responses to highly complex legal technology and evidence matters.
• Develop the long-term strategic direction for LTS and the Operations and Knowledge Management team. As part of the leadership team, be responsible for setting and executing agency wide strategy for legal operations and knowledge management.
• Lead and oversee our eDiscovery platform across significant investigation matters to meet the needs of the agency, external legal firms and counsel.

About You

To succeed in the role, you will have:

• Demonstrated experience leading a specialised service delivery team or similar role in a fast-paced and large complex people-centered organisation
• Demonstrated high level of relevant in-depth technical expertise developed through extensive work experience in the legal technology field, across a range of disciplines; knowledge of legal process, business support, compliance, knowledge management, eDiscovery and digital forensic technology, infrastructure and security and handling and security of electronic and physical evidence and related policy and procedure
• A detailed understanding of external factors, including developments in technology, industry approaches, court practice, caselaw, legal process and the current approaches of local and international regulators within our operating environment
• Excellent stakeholder management skills, ability to communicate with influence and shape direction to meet branch and agency objectives
• Demonstrated success in enterprise influence, senior external representation and negotiation and shaping agency-wide strategy and corporate outcomes.

To find out more about us and the role, please read the Candidate Kit.

Salary: EL2 $148,287 - $173,778 (plus 15.4% superannuation)

Contact Officer: Clare O'Reilly, [phone]

Applications Close: 11:00pm (AEDT), Sunday 8 November 2026