What you’ll do:
- Liaise with the Regional Manager on the development of project plans timelines and budgets providing strategic input and ensuring all stakeholders are kept informed of progress.
- Act as the primary point of contact for clients to build maintain and enhance strong long-term relationships ensuring high levels of client satisfaction.
- Prepare interpret and maintain contracts and develop review and negotiate contract variations on behalf of the organisation.
- Interpret and explain contract requirements terms and conditions to stakeholders to ensure compliance with statutory and policy requirements.
- Manage all contract documentation and associated paperwork including renewals extensions and terminations.
- Ensuring service performance and company KPI targets are consistently achieved.
- Address all client requests and complaints comprehensively completing the necessary documentation to process these efficiently at Head Office.
- Manage operational budgets in consultation with the Regional Manager conducting regular follow-ups and making necessary adjustments to existing contracts.
- Coordinate and allocate resources including personnel equipment and materials to ensure they are used effectively and efficiently across all sites.
- Analyse potential risks involved with specific contract terms and advise management as required.
- Ensure all WHS objectives and procedures are implemented by on‑site staff providing the necessary resources to maintain a safe working environment.
- Administer the provision of resources for the cleaning operation ensuring timely and accurate reporting of building data to Head Office for client reports.
The Right Candidate Will Ideally:
- Be a natural leader to lead motivate and support a team ranging from 70 staff
- Have excellent time and operational management skills
- Be driven to keen to succeed in a fast‑paced environment
- Be well organised can forward plan and be flexible
- Have exceptional interpersonal skills
- Be experienced in managing budgets forecasting & rostering
- Understand compliance and health and safety procedures
- Have intermediate to advanced computer skills.
Qualifications:
- Relevant qualifications in Business Management or a related field or equivalent demonstrated experience in contract management and cleaning industry.
- Proven ability to progress through operational roles with increasing responsibility
- Relevant industry certifications such as WHS Infection Control and First Aid are highly regarded
- We value demonstrated industry expertise and a proven track record of achievement
Additional Information:
Additional Information :
Skills Requirement:
- Minimum of 1-2 years of experience in similar role.
- Proven experience preferably within the Supply Chain & Logistics.
- Excellent negotiation communication and interpersonal skills.
- Familiarity with cleaning industry regulations health and safety standards and best practices.
- Ability to work independently and manage multiple projects simultaneously.
Other Details:
Job Type : Full Time salary $95k - 105k per year
Remote Work : No
Employment Type : Full-time
Key Skills:
Facilities Management, ADMA, Heavy Bus Driving, AXA, Building Services, Courier Delivery
Experience : years
Vacancy : 1