Evidence-Based Victim Support Assessor & Case Manager

Queensland Department of Youth Justice and Victim Support; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Queensland Department of Youth Justice and Victim Support in South Brisbane is seeking a dedicated officer to support Victim Assist programs. You will manage applications for financial assistance, maintain accurate records, and mentor colleagues as required.

The role emphasizes evidence-based decision making, effective stakeholder communication, and contributing to a high performing team while continuously improving service delivery.

Responsibilities

• Case-management of applications for financial assistance
• Accurate record-keeping
• Mentoring as required
• Communicates effectively with stakeholders including other departmental units and the NGO sector
• Contributes to a high performing team and seeks improvements

Job description

Queensland Department of Youth Justice and Victim Support in South Brisbane is seeking a dedicated officer to support Victim Assist programs. You will manage applications for financial assistance, maintain accurate records, and mentor colleagues as required.

The role emphasizes evidence-based decision making, effective stakeholder communication, and contributing to a high performing team while continuously improving service delivery.