Events Project Coordinator - Melbourne, Vic

Fcm Meetings & Events; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

FCM Meetings & Events in Melbourne, VIC is seeking an Events Project Coordinator to support delivery of corporate events, incentive programs and client communications. You will work with a project lead to ensure events run smoothly from planning through reconciliation, in a fast-paced environment with multiple stakeholders.

The role is based in Melbourne with responsibilities covering setup of systems, budget tracking, and coordinating event technology and suppliers to meet deadlines and budgets

Qualifications

• Degree in event management or related field.
• Experience coordinating events with diverse stakeholders.
• Understanding of project management processes and standards.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Assist Project Lead in establishing systems, platforms and processes for timely, error-free project management.
• Assist with setup and management of event technology such as Events Air and OnAir.
• Maintain accurate files, budgets and critical paths to meet deadlines and budgets.
• Support briefing of departments on a project – technical, creative, venues, entertainment, etc.
• Maintain effective, customer-focused communication with all stakeholders.
• Respond to customer inquiries professionally within agreed timeframes.
• Ensure delegate data including travel and accommodation is accurately processed before payments.

Skills

Event management

Stakeholder coordination

Project management

Customer service

Education

Degree in event management

Job description

FCM Meetings & Events, is a specialised division of Flight Centre Travel Group that handles global corporate events, group travel, and strategic meetings. Here, we believe creativity and commerciality aren't mutually exclusive. Whether we're helping you host networking drinks, manage an annual conference for thousands or organise a small global team meeting, FCM Meetings & Events has the perfect blend of expertise, tools and knowledge to deliver a return on investment and engagement.

The Events Project Coordinator will play a key role in delivering impactful events, incentive programs, and business communications that connect clients with their audiences. You'll work alongside experienced project leaders to ensure events are delivered seamlessly, from planning through to reconciliation. This is a dynamic opportunity for someone who thrives in a fast-paced environment, enjoys working with multiple stakeholders, and is passionate about exceptional customer experiences.

This role can be based in our Sydney, Melbourne or Brisbane office.

What you will be doing:

• Assisting the Project Lead in establishing correct systems, platforms and processes from the outset to ensure timely, error free project management
• Assist with set up and management of event technology include Events Air and OnAir
• Supporting the Project Lead in maintaining accurate files, budgets & critical paths in order to adhere to deadlines and budgets, especially attrition and cancellation deadlines as per signed contracts.
• Support the Project Lead in briefing various departments on a project - technical, creative, venues, entertainment, group travel etc
• Maintain effective and customer focused communication throughout with all project stakeholders
• Respond to all customer enquiries professionally and within the agreed timeframes and to ensure customer satisfaction with the response
• Ensure all delegate data is accurately processed including travel and accommodation and monies held on file before payments are made

You’ll be perfect for the role if you have:

• Degree qualified, preferred in event management
• A knowledge of all major suppliers and relevant MICE products and destinations
• Knowledge of project management processes, standards and procedures
• A passion for project management within the event management and production industry

What you’ll enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Events Project Coordinator - Melbourne, VIC Melbourne, VIC, AU