Event Manager

Encore APAC; Adelaide; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Great Place To Work certification

Diversity & inclusion programs

Wellness initiatives

Career progression opportunities

Sustainability initiatives

Salary packaging options

Job summary

Encore APAC in Adelaide is seeking an Event Manager to lead and coordinate high-profile hybrid and in-person events, connecting onsite teams with venue management to deliver seamless experiences.

You will manage client relationships, advise on AV options and crew requirements, and focus on timeliness, cost control, and profitability while mentoring the event team. This role offers a dynamic, inclusive culture and clear opportunities for career growth within a globally focused events business.

Qualifications

• Experience in events/sales environment.
• Relevant experience in AV.
• Excellent planning and organizational skills.
• Strong sales and account management abilities.
• Ability to foster meaningful business relationships.
• Experience rostering and cost management.
• Hospitality or Events qualification is highly regarded.

Responsibilities

• Oversee efficient event staging and services.
• Build relationships with venues and clients.
• Advise clients and venue staff on AV options, crew, and budgets.
• Manage crew rosters and schedules.
• Escalate equipment or venue issues for timely resolution.
• Identify opportunities to increase venue profitability.
• Coach and mentor teams to improve performance.
• Seek operational improvements.

Skills

Event management

AV experience

Client relations

Sales mindset

Roster planning

Budget awareness

Education

Hospitality or Events qualification

Job description

Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.

At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success.

With our “Great Place To Work “certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated.

The Opportunity

As an Event Manager at Encore, you will have imagination and curiosity to bring events to life. Your primary responsibility will revolve around cultivating a robust and collaborative relationship between our dedicated onsite team and venue management. The service provided will be highly professional with a view to timeliness, appropriate conduct and effective cost management of human resources and services as well as the P&L, to ensure the profitability of the Encore activities in the venue.

Core Responsibilities

• Ensure the efficient and safe running of event staging services within the venues
• Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events
• Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget
• Maintain and disseminate crew rosters and schedules
• Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner
• Identify opportunities to increase the profitable revenue in applicable venue
• Seek out opportunities for operational improvements
• Provide coaching and mentoring to develop and optimise individual and team capability

Your Background

• Prior experience in the events/sales environment
• Relevant experience in AV
• Excellent planning, organisational, time management & account management skills
• Strong sales and business acumen, track record in managing a high performing sales team within a third party venue
• Ability to foster meaningful business relationships
• Prior experience in rostering and cost management
• Qualification in Hospitality or Events is highly regarded

Why Join Us?

Be a Part Of Our Mission To Bring People Together, Facilitate Ideas And Build Relationships For Our Customers’ And Enjoy All The Perks That We Offer

• “Great Place To Work” certification, ensuring a supportive and engaging work environment
• Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
• Wellness initiatives to prioritise your physical and mental well-being
• Ample opportunities for career progression and professional growth
• Commitment to sustainability initiatives, contributing to a greener future
• Salary packaging options

At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant.