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A government transport agency in New South Wales is looking for a candidate to monitor and resolve faults in the European Train Control System (ETCS). The role requires strong communication, resilience, and organizational skills. This position offers a temporary opportunity within a 24/7 operational environment, allowing for training and hands-on involvement in a critical role that contributes to the efficiency of transport operations. Applications close on November 30, 2025.
You want to play a part in making NSW a better place to work, live and travel.
If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.
Lead the coordination of monitoring, triaging, and resolving faults across the European Train Control System (ETCS) Level 2 and its sub-systems, including onboard, trackside, telecommunication, and traffic management system.
You’ll work closely with engineering teams across all disciplines, vendors, and stakeholders to ensure safety, reliability, and operational performance in a 24/7 environment.
You’ll coordinate fault diagnosis and incident response, outages, root cause analysis, and provide clear performance reporting. Along the way, you’ll build expertise through extensive training and hands‑on involvement in system integration and operational readiness activities. This is your opportunity to drive collaboration across disciplines while supporting the rollout of world‑class rail technology as part of Sydney Trains’ Digital Systems Program.
This is a temporary, fixed‑term opportunity for up to 24 months, working within a 24/7 operational environment. While the role will eventually operate on a rotating roster to support continuous 24/7 operations, the first six months will be dedicated to comprehensive training and onboarding. During this initial period, you’ll work standard hours as you build the knowledge and skills needed to succeed in this critical role.
For more information on this position and business unit, view the role description and information pack.
You are someone who thrives in a dynamic, multidisciplinary environment and brings a proactive, solutions‑focused mindset. You have strong communication and interpersonal skills that enable you to build trust and work effectively across teams. You’re highly organised, able to manage multiple priorities, and committed to delivering outcomes with precision.
You bring curiosity and a desire to learn, embracing new technologies and complex systems. You can work independently, take initiative, and maintain resilience in a fast‑paced operational setting. You demonstrate collaboration, adaptability, and a focus on continuous improvement.
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.
Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award‑winning flexible and hybrid work options.
This is an in‑person, on‑site role.
What are you waiting for…? Connect with us. Apply now!
Applications close: 11:59 pm Sunday 30 November 2025.
For more information about this role, please contact SHARON.CHARLES@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
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