Epic Beaker Application Analyst

ClearCompany; Australia; Remote; AUD 140,000 - 175,000; Full time

Job summary

A healthcare solutions provider is seeking an experienced Epic Beaker & Patient Experience Analyst in Australia to ensure high-quality lab operations and enhance patient engagement tools. The ideal candidate has 5+ years of experience in Epic Beaker implementation, strong communication skills, and familiarity with laboratory workflows. This role ensures seamless data exchange and exceptional experiences for patients and providers.

Benefits

Competitive base salary

Health and welfare benefits

401(k) savings plan match

Employee Stock Purchase Plan

Up to 30 days of paid leave for organ donation

Qualifications

• 5+ years of experience supporting Epic Beaker implementation or lab information systems.
• Epic Beaker certification (CP). Prelude certification is good to have.
• Strong understanding of laboratory workflows and orders/results interfaces.

Responsibilities

• Lead configuration, testing, and validation of Epic Beaker for clinical pathology workflows.
• Partner with lab operations and IT teams for integration and compliance.
• Provide training and go-live support for lab and patient engagement workflows.

Skills

Epic Beaker implementation

Laboratory workflows

Excellent communication

Problem-solving skills

Education

Bachelor’s degree

Master’s degree

Ph.D.

Tools

EpicCare Link

MyChart

Job description

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

CareDx is seeking an experienced Epic Beaker & Patient Experience Analyst to support the implementation, stabilization, and ongoing optimization of Epic Beaker and related patient engagement tools, including EpicCare Link, MyChart, and Hello World, as part of our Epic Enterprise program. This role will focus on ensuring high-quality laboratory operations, seamless data exchange, and exceptional patient and provider experiences well beyond the initial rollout phase.

Key Responsibilities

• Lead configuration, testing, and validation of Epic Beaker for clinical pathology workflows.
• Partner with lab operations and IT teams to ensure accurate order/result integration and compliance with regulatory standards.
• Collaborate with EpicCare Link and MyChart teams to optimize external provider and patient access to results and communications.
• Support Hello World content design to streamline patient-facing notifications and updates.
• Participate in interface testing and troubleshooting with external systems via Epic Aura, Redox, Salesforce, and CareDx Care Portal integrations.
• Provide training and go-live support for lab and patient engagement workflows.

Required Qualifications

• 5+ years of experience supporting Epic Beaker implementation or lab information systems.
• Epic Beaker certification (CP). Good to have Prelude certification.
• Strong understanding of laboratory workflows, orders/results interfaces, and regulatory compliance.
• Excellent communication and problem‑solving skills.

Preferred Attributes

• Experience with EpicCare Link, MyChart, or other patient engagement tools.
• Familiarity with transplant or reference lab environments.
• Experience coordinating with interoperability or integration teams.

Education & Experience Requirement

• Bachelor’s degree with a minimum of 8 years of related experience, or
• Master’s degree with 6 years of related experience, or
• Ph.D. with 3 years of related experience, or
• Equivalent combination of education and experience

Travel Requirements

• If remote, up to 25% travel

Additional Details

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

Our competitive Total Rewards package for US Employees includes:

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre‑tax commuter benefits
• And more!
• Please refer to our page to view detailed benefits a https://caredx.com/company/careers

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full‑time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer and participates in the E‑Verify program.

By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our

This is the anticipated base salary range for candidates who will work in Brisbane, California. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi‑state employer, and this salary range may not reflect positions that work in other states.

San Francisco Bay Area Roles:

$140,000 - $175,000 USD