Enterprise Account Exec - Mining, Resources & Energy

Servicenow; Perth; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

ServiceNow is seeking a senior enterprise sales professional to drive new business revenue from a SaaS license model. You will cultivate relationships with C-suite stakeholders, map accounts, and coordinate a broad virtual team to win deals.

You will advise customers on how ServiceNow can accelerate their IT roadmap, identify the right specialists to support each deal, and continually exceed sales targets in a collaborative, customer-first environment.

Qualifications

• Experience in integrating AI into work processes, decision-making, or problem-solving.
• 7+ years of software or solutions sales experience.
• Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams.
• Proven ability to generate new business, negotiate deals, and maintain C-level relationships.
• Track record of achieving sales targets.
• Ability to understand the bigger IT picture and ServiceNow’s roadmap.
• Promotes a customer-success oriented, team-win environment.

Responsibilities

• Develop relationships with multiple C-suite personas across product sales.
• Oversee client relationship mapping and orchestrate account strategy with a virtual team.
• Advise customers on how ServiceNow can align with their IT roadmap.
• Identify the right specialist resources to bring into deals at the right time.

Skills

AI in work processes

Software sales

C-level relationship management

New business development

Negotiation

Sales targets

Strategic IT understanding

Customer success focus

Job description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.