Engineering QA Manager: End-to-End Quality Leadership

Insignia Financial; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Insignia Financial in Sydney seeks an Engineering Quality Assurance Manager within Advice Technology to drive end-to-end testing across complex technology changes and ensure reliable, high-quality adviser and customer experiences.

You will shape the test strategy, coordinate across business and technology teams, manage defects, and provide quality insights to stakeholders to support confident go-live decisions.

Qualifications

• Lead the end-to-end testing across system, integration, end-to-end, user acceptance and regression testing.
• Experience testing digital and customer-facing solutions, including front‑end journeys and integrated platforms.
• Proven ability to manage testing across multiple workstreams and interconnected programs.
• Proficiency with test and defect management tools such as JIRA, Xray, Zephyr or Azure DevOps; financial services or regulated environment experience is advantageous.

Responsibilities

• Lead the end-to-end test strategy, approach and delivery across system, integration, end-to-end, user acceptance and regression testing.
• Champion quality across Advice and customer-facing change, ensuring adviser and customer journeys are thoroughly validated before release.
• Coordinate testing across business teams, technology teams, vendors and interconnected programs, proactively managing risks and delivery dependencies.
• Establish test scope, schedules, environments, data requirements, governance and clear entry and exit criteria to support high-quality releases.
• Lead testing of integrated solutions across upstream and downstream systems, with a focus on ensuring seamless end-to-end business and customer outcomes.
• Drive defect management and triage, assessing customer and business impacts and influencing prioritisation and resolution with key stakeholders.
• Partner with business SMEs, product owners, project managers and technology teams to ensure requirements are testable, acceptance criteria are clear and business readiness is supported.
• Provide clear reporting and quality insights to stakeholders, supporting informed go‑live decisions and highlighting risks that could impact customers, advisers or operational outcomes.

Skills

Test management

QA leadership

End-to-end testing

Stakeholder management

Defect triage

JIRA

Azure DevOps

Education

ISTQB certification (advantageous)

Tools

JIRA

Xray

Zephyr

Azure DevOps

Job description

Insignia Financial in Sydney seeks an Engineering Quality Assurance Manager within Advice Technology to drive end-to-end testing across complex technology changes and ensure reliable, high-quality adviser and customer experiences.

You will shape the test strategy, coordinate across business and technology teams, manage defects, and provide quality insights to stakeholders to support confident go-live decisions.