Enforcement Officer

Whitehorse City Council; Melbourne; On-site; AUD 100,000 - 108,000; Full time

Benefits offered by this job

12% Super

Job summary

Whitehorse City Council invites applications for a Planning Enforcement Officer to ensure enforcement of the planning scheme and relevant legislation across the City of Whitehorse, including Nunawading.

The role requires strong communication, coordination and a proactive approach to compliance and customer service. This ongoing full-time position supports excellent service delivery and good governance within a dynamic council environment.

Qualifications

• Tertiary qualifications or substantial experience in enforcement/investigation within local government planning or compliance.
• Outstanding oral and written communication skills with ability to mediate and gain cooperation.
• Strong time management and planning of own work and teams where appropriate.
• Excellent customer service and commitment to quality outcomes.

Responsibilities

• Enforce provisions of the Whitehorse Planning Scheme and applicable planning laws.
• Issue and manage planning permits and compliance actions.
• Liaise with developers, applicants and internal stakeholders to ensure compliance.
• Interpret and apply Planning and Environment Act 1987 and related regulations in decision making.

Skills

Oral communication

Written communication

Time management

Customer service

Planning act interpretation

Education

Tertiary qualifications in planning/compliance

Job description

Job Description

• Salary $100,005.56-$108,165.84 per annum + 12% Super
• Full Time Ongoing Opportunity
• Located at Whitehorse Civic Center, Nunawading

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of the evolving changes and needs of the community, the organisation is undertaking an exciting transformation journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times.

The five pillars of our organisation focus on:

• Excellent Customer Experience and Service Delivery
• Great Organisational Culture
• Innovation and Continuous Improvement
• Good Governance and Integrity
• Long Term Financial Sustainability

The role:

To ensure that the provisions of the Whitehorse Planning Scheme, the Planning & Environment Act 1987, any Planning Permits issued and other relevant legislation are complied with and enforced appropriately throughout the City of Whitehorse.

About you:

To be considered for this position you will have:

• Tertiary qualifications or substantial experience in the enforcement/investigation field within a local government planning or other compliance environment.
• Outstanding oral and written communication skills and the ability to mediate, influence, convince others and gain cooperation.
• Strong skills in managing time, planning of own work and where appropriate other employees.
• Excellent customer service and a commitment to quality outcomes.
• An ability to interpret the Planning and Environment Act 1987, the Planning Scheme and various applicable acts and regulations relating to planning matters.

Position Description:

Planning Enforcement Officer Oct 2026