Employment Consultant - IEA

sureway; Council of the City of Sydney; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading employment services provider in New South Wales is seeking an Employment Consultant to work closely with individuals with disabilities. You will guide and support participants in their journey to employment while developing strong relationships with employers. The ideal candidate will have excellent customer service skills and a positive attitude. Benefits include a performance bonus scheme, birthday leave, and ongoing development opportunities.

Benefits

Above award rates

Performance bonus scheme

Birthday leave

Additional leave after 3 years

Ongoing learning and development

Recognition awards

Qualifications

• Passionate and motivated to help participants succeed in employment.
• Strong customer service skills and relationship-building abilities.
• Quality-focused with attention to detail and adherence to guidelines.
• Ability to think outside the box and develop sustainable employment strategies.
• Tech-savvy and confident in using computers and online systems.

Responsibilities

• Utilise a person-centred approach to support employment.
• Develop partnerships with local employers for job placements.
• Enhance employability through referrals to support services.
• Provide ongoing support to sustain employment.
• Achieve program performance and quality benchmarks.
• Maintain accurate records and compliance.

Skills

Customer service skills

Relationship building

Problem solving

Technical proficiency

Attention to detail

Job description

About the Role

This is your opportunity to inspire others and become part of a purpose-driven organisation.

For more than 30 years, Sureway has been an industry leader in the delivery of employment services across Australia. As an Employment Consultantin the recently announced Inclusive Employment Australia, you’ll work closely with people with disability to connect them to sustainable employment opportunities. You will guide, support, and motivate participants on their journey to employment, while developing strong relationships with employers and support organisations.

Your Key Responsibilities will include :

• Utilising a person-centred approach to tailor services and support participants into meaningful employment
• Developing positive partnerships with local employers to create meaningful employment opportunities for participants
• Enhancing employability through referral to support services and training
• Providing in-employment support to sustain employmentMarketing your participants’ skills to prospective employers
• Achieving program performance and quality benchmarks
• Keeping detailed, accurate records and adhering to all compliance requirements
• Actively participating in the local community to promote services

We are looking for individuals who are :

• Passionate & Motivatedwith a positive attitude and a strong desire to help participants succeed in employment
• Relationship Builderswho have strong customer service skills and can build positive relationships with participants and employers
• Quality focusedwith an attention to detail and an ability to follow guidelines
• Problem solverswith the ability to think outside the square and develop strategies to place participants into sustainable employment
• Tech-Savvyand confident in using computers and online systems

Benefits

At Sureway, we believe in offering more than just a job. We providegrowth, support, and rewardsthat help you thrive both professionally and personally.

• We pay above award rates– because your time and talent are worth more.
• Performance bonus schemebased on meeting benchmarks
• Birthday leave– celebrate your special day with a paid day off every year.
• Additional leave– enjoy an extra week off each year after 3 years of service.
• Ongoing learning and development– access programs & study assistance to grow your skills and career.
• Recognition that means something –be celebrated through monthly awards and our annual team awards program.

Organisation Details

Sureway Employment and Training lead the industry in Workforce Australia Employment Services and services to those with Disability. We also extend to the delivery of training and health supports. Sureway deliver innovative programs to job seekers, employers and learners across NSW, VIC, ACT, QLD, WA and SA. Our growing suite of services assists people to achieve their goals and aspirations in life.

This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport.

Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted.

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individualswith disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds