Employment Consultant - Gosford

Global Skills; Gosford; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Monthly rostered day off

Birthday leave

Annual leave growth

Staff development allowance

Employee discount program

Job summary

Global Skills is seeking an Employment Consultant in Gosford to provide customised support to job seekers, create personalised job plans, and guide resumes and interview preparation. You will also broker roles with local employers and support participants to achieve successful job placements.

The role emphasises exceptional communication, administrative proficiency, and the ability to work to deadlines, within a diverse community and standards of information security and privacy.

Qualifications

• Strong commitment to high standard of customer service
• Excellent communication and relationship-building abilities
• Good administrative and computer skills
• Ability to meet deadlines and KPIs
• Eligibility to work in Australia and pass necessary checks

Responsibilities

• Provide and arrange customised support to a diverse caseload of job seekers, including development of personalised job plans, resume and career guidance
• Build positive relationships with potential employers to broker suitable roles
• Contribute to a supportive and inclusive workplace culture

Skills

Customer service

Communication skills

Administrative skills

Deadlines/KPIs

Job description

Do you have a passion for helping people? Do you thrive in a fast-paced and customer-centric environment?

If this sounds like you, Global Skills is recruiting for an Employment Consultant in our Workforce Australia program to join our Gosford team.

About Us

Global Skills is a highly regarded and successful Employment Services Provider with a history of over 34 years providing support to our community, job seekers and employers through the provision of high quality and tailored employment services. As a long-standing provider, our success has been driven by our commitment to providing outstanding customer service and our willingness to work in partnership with our job seekers and employers to achieve their goals.

Global Skills is supportive of candidates looking to enter the Employment Services industry for the first time and also welcomes applications from experienced candidates with current or previous industry or related experience.

Some key responsibilities for our Employment Consultant roles:

• Provide and arrange customised support to a diverse caseload of job seekers, including the development of personalised job plans, resume and career guidance, interview preparation, referral to training and support services and ongoing workplace support after job placement
• Build positive relationships with potential employers to broker suitable roles.

Successful candidates for these Employment Consultant roles will:

• Share our commitment to providing a high standard of customer service
• Possess exceptional communication skills and an ability to build rapport with people from diverse backgrounds
• Possess good administrative and computer skills
• Have experience working to deadlines and/or KPIs
• Pass a Criminal Record Check, Working with Children Check and other checks as deemed necessary
• Be eligible to work in Australia
• Be expected to comply with all Information Security and Privacy requirements
• Be able to work full-time hours onsite, Monday to Friday
• Bi-lingual applicants who speak Arabic, Assyrian, Vietnamese, Cantonese/Mandarin or other languages will be highly regarded.

Working at Global Skills

Global Skills prides itself on being a supportive and inclusive employer and actively encourages applications from People with Disability and candidates from a Culturally and Linguistically Diverse, First Nations or from the LGBTQIA+ community.

Our workplace diversity supports our business innovation and success. We welcome candidates of all abilities and are committed to providing a supportive and accessible workplace. If you require any accommodations during the application process or while working with us, please let us know how we can support you.

We provide ongoing training to our employees, ensuring they have the knowledge and skills to support inclusivity and diversity in the workplace.

Our employees benefit from:

• Competitive salaries and conditions
• Employee Assistance Program to support your wellbeing
• Monthly rostered day off option
• A paid day off for your birthday
• One-week additional annual leave per year for staff with over 5 years of service
• An annual staff development allowance to strengthen skills, qualifications and opportunities for progression
• Access to an unlimited, fully paid staff development program delivered by external industry experts
• Employee Discount Program with a variety of leading retailers including Woolworths, Uber Eats, Event Cinemas
• Employment with a highly reputable organisation, where staff benefit from an established management team who prioritise staff growth, progression and active engagement in our organisation.