Employment Coach

genU; Sydney; Remote; AUD 65,000 - 73,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑effe

Extra Leave - 13 personal + 10 well‑be

Annual leave 20 days

Discounts at retailers

University study discount Torrens

Wellbeing support 24/7 EAP

Referral bonus

Job summary

genU is seeking an Employment Coach for the Inclusive Employment Australia program in Sydney. You’ll support people with disability or vocational barriers, understanding their skills and goals to help them become job-ready and sustain employment outcomes.

As part of genU’s Inclusive Employment Australia team, you’ll work with participants, employers and community supports to build practical career plans and boost confidence. This is a full-time role with a competitive salary and benefits.

Qualifications

• NDIS Worker Screening Check required.
• Orientation Module Certificate required; assistance provided.
• Multilingual skills welcomed.
• Experience in customer service, recruitment or employment consultancy.
• Proficiency in Microsoft Office and case management systems.

Responsibilities

• Build relationships with participants to understand goals and match opportunities.
• Bridge gap between job seekers and local employers by promoting skills.
• Link participants with training, health and community supports for success.
• Help participants develop practical career plans to boost confidence.

Skills

Strong communication

Stakeholder engagement

Multilingual abilities

Compliance documentation

Tools

Microsoft Office

Case management systems

Job description

Salary: $65,00-$73,000 + Superannuation + NFP salary packaging benefits
Employment status: Full Time
Job number: 3869

Hey you!

MatchWorks is looking for an Employment Coach who is passionate about supporting people with disability, injury, illness, or other vocational barriers on their journey to meaningful employment through the Inclusive Employment Australia (IEA) program. You’ll build strong relationships with participants, understand their skills, experience, and goals, and provide practical, personalised support to help them become job ready and achieve sustainable employment outcomes.

As part of genU we’re a profit-for-purpose organisation. Our focus at MatchWorks is to remove barriers to employment and help job seekers to find meaningful work and support them to sustain employment and build careers. We do this through programs and initiatives including our government-funded Inclusive Employment Australia (IEA) and Workforce Australia services.

What you’ll do

As an Employment Coach in our Inclusive Employment Australia team you’ll:

• Work with your participants to understand their strengths and goals to match them with the right employment opportunities
• Bridge the gap between job seekers and local employers by promoting their unique skills and strengths
• Link participants with training, health, and community supports for long-term success
• Support participants to develop practical career plans that unlock their potential and boost confidence

What you’ll bring

• Highly developed communication skills to provide relevant supports to participants and external stakeholders
• Ability to provide accurate and timely documentation and compliance records in accordance with Workforce Australia requirements
• A collaborative team member who brings professionalism, positivity, and a mature approach to teamwork

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

• Multilingual skills and the ability to communicate in another language are highly regarded
• Experience in a customer service, recruitment or employment consultancy setting
• Proficiency in Microsoft Office and case management systems

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Extra Leave - 13 days personal leave/10 days wellbeing leave plus your 20 days of annual leave.
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded

You can view the full position description on the genU careers page.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent Team at [e-mail]