Employee Relations Advisor

Publica Group (Support) Limited; City of Salisbury; Hybrid; AUD 55,000 - 56,000; Full time

Benefits offered by this job

Learning & Progression

Flexible Working – Hybrid

Community Impact

Generous Leave

Pension Support

Ubico Perks

24/7 Support

Health & Wellbeing

On-site parking

Job summary

Ubico seeks an experienced Employee Relations Advisor to provide expert ER support across Wiltshire sites, including Trowbridge, Salisbury and Calne. You will partner with managers to deliver high‑quality advice on employee relations matters and promote positive workplace relationships, ensuring policy compliance and fair outcomes.

Your day‑to‑day includes supporting investigations, disciplinary and grievances, absence management, and developing people policies while managing ER risk and

Qualifications

• Experience in employee relations across multiple sites and complex cases.
• Ability to support investigations and deliver fair outcomes.
• Knowledge of employment legislation and organisational policies.

Responsibilities

• Support ER investigations and ensure fair outcomes.
• Assist managers with disciplinary and grievance processes.
• Provide practical ER guidance to managers and employees.
• Support sickness absence management and attend meetings.
• Prepare documentation for hearings and case reviews.
• Monitor absence data and identify trends for improvements.
• Coach managers in handling people matters.
• Be a contact point for ER queries across the business.
• Develop and update people policies.
• Help manage people-related risk across the organisation.
• Maintain records, reports and insights on ER activity.
• Support with conflict resolution and mediation.

Skills

Employee relations

Coaching managers

Investigations

Disciplinary & grievance

Absence management

Policy development

Record keeping

Job description

We are seeking an experienced and proactive Employee Relations Advisor to join our HR team, providing expert employee relations support across multiple sites in Wiltshire, including Trowbridge, Salisbury and Calne.

This is an exciting opportunity to partner with managers and colleagues across a diverse operational environment, delivering high-quality advice and guidance on a wide range of employee relations matters.

The successful candidate will play a key role in promoting positive workplace relationships, ensuring employment legislation and organisational policies are applied consistently, and supporting the resolution of complex people issues while contributing to an inclusive and engaging employee experience.

Your day-to-day will include:

• Supporting and contributing to ER investigations, helping ensure fair and balanced outcomes
• Assisting managers with disciplinary and grievance processes, giving them the confidence to lead effectively
• Providing practical advice and guidance to managers and employees on a range of ER topics
• Supporting sickness absence management, including attending meetings and helping identify appropriate solutions
• Preparing documentation and supporting hearings and case reviews
• Monitoring absence data and helping identify trends and opportunities for improvement
• Coaching and guiding managers to build their confidence in handling people matters
• Acting as a trusted point of contact for ER queries across the business
• Supporting with the development and updating of people policies
• Helping ensure we manage and reduce people-related risk across the organisation
• Maintaining accurate records, reports, and insights on ER activity
• Supporting with conflict resolution and mediation, always with a fair and balanced approach

There’s flexibility around your base location, but this is a hands‑on role, so regular travel to our Wiltshire sites is essential.

For more information about this role please see the Job Description/Person Specification.

Special Conditions

• Use of a car for work purposes
• BPSS Check

What we can do for you

• Learning & Progression - We support your growth, whether you're starting out or moving up.
• Flexible Working – Options include hybrid roles
• Community Impact - Help make your neighbourhood cleaner and greener.
• Generous Leave – 26 days annual leave + bank holidays (rising to 30 days after 5 years).
• Holiday Flexibility – Buy or sell up to 1 week of leave.
• Pension Support – 5% employer contribution to your retirement.
• All employees have access to Ubico Perks,our rewards and benefits platform - offering exclusive discounts, dealsand cashback on everyday essentials
• 24/7 Support – Free, confidential helpline for you and your family.
• Health & Wellbeing – Free eye tests (role-dependent), flu jabs, and wellbeing resources.
• Workplace Comforts – Free PPE, tea & coffee, and on-site parking.

About Us

We provide vital environmental services across Gloucestershire, Wiltshire and West Oxfordshire - keeping communities clean and green. Our work includes waste and recycling collections, street cleansing, grounds maintenance, building cleaning, managing recycling centres and maintenance of our fleet.

Our values are at the heart of everything we do. We’re proud of our strong work ethic and are looking for enthusiastic, dedicated individuals who share our commitment to making a positive difference.

Ubico is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Pre‑employment checks include medical screening, references, proof of identity and right to work, and may include criminal record verification.

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